In January 2005, Algeria became the first country to use the H225 when the Algerian Ministerial Air Liaisons Group (GLAM) took delivery of a single helicopter for
VIP transport duties. In 2009, the AirKnight consortium offered the H225 in competition against the
Sikorsky S-92 offered by the Soteria Search and Rescue consortium for the United Kingdom's Search and Rescue – Helicopter (SAR-H) program to replace the
RAF Search and Rescue Force's
Westland Sea King fleet. In 2010, Soteria was awarded the contract; however, in 2011 the contract was halted as Soteria had had access to confidential information. In 2013, the
Department for Transport awarded
Bristow Group the SAR-H contract, operating a mix of
Sikorsky S-92 and
AgustaWestland AW189. By 2011,
CHC Helicopter had the largest operational fleet of H225s, the type comprising a fifth of the firm's total rotorcraft by 2015. CHC principally use the type for serving the offshore oil and gas industries, as well as search and rescue missions. In March 2013, leasing company
Milestone Aviation Group placed a record order for 30 H225s. Due to its popularity in offshore passenger transport, the H225 is commonly used as an offshore search and rescue aircraft, with operators based in Norway, the UK and Australia. In this role, aircraft are typically equipped with a dual rescue hoist,
FLIR camera, high-powered searchlights and an advanced autopilot with autohover capability. The H225 has also been used for aerial firefighting; it can be equipped with a Simplex Aerospace-developed
water cannon for dealing with fires in built-up urban areas. Both Japan and South Korea operate several aircraft so adapted. Following a 22 October 2012 crash, the major North Sea Super Puma operators,
CHC Helicopter,
Bond Offshore Helicopters and
Bristow Helicopters decided to ground all AS332 and H225 Super Puma helicopters. On 25 October 2012 it was announced that the problem was suspected to relate to the main gearbox vertical shaft; the AS 332 L1 and L2 versions of the Super Puma could be refitted with an older design, allowing them to resume flying. On 8 November 2012 some Super Pumas of Bond Offshore Helicopters returned to flight. The H225 grounding continued into 2013. Following the validation of new safety measures by the EASA, the type was progressively returned to service following modifications. By mid-2015, all 49 H225s operating in the
North Sea fleets in the UK had been retrofitted with a redesigned bevel wheel vertical shaft to prevent a recurrence. In March 2015, the
Japan Coast Guard accepted delivery of its fifth and final H225. They were outfitted for search and rescue, but would also be used for security enforcement, territorial sea enforcement/monitoring and disaster relief operations. The H225 was a candidate for the Norwegian All Weather Search and Rescue Helicopter (NAWSARH) to replace the
Westland Sea King Mk.43B of the
Royal Norwegian Air Force in 2015; other candidates were the
AgustaWestland AW101,
Bell Boeing V-22 Osprey,
NHIndustries NH90 and
Sikorsky S-92. By 9 July 2013, only the AW101 and the H225 remained as contenders; in December 2013, the AW101 was selected. On 2 June 2016, following
the crash of an H225 in Norway which revealed a potential safety issue with the main rotor assembly, the EASA issued an emergency airworthiness directive that grounded the H225 fleet; by July 2016, 80 per cent of the worldwide fleet had been grounded, while some operators such as the French military continued to operate the type. In October 2016, the grounding order by the EASA was lifted; some countries, including the United Kingdom and Norway, maintained operational restrictions for the type. Norwegian operator
Statoil, which had contracted the CHC H225 which crashed, said that it would not continue using the helicopter even if restrictions were lifted, using the
Sikorsky S-92 instead. By December 2016, three
lawsuits were filed by H225 operators, claiming that the type had been sold in a defective state due to the flaw being "inherent". ==Variants==