From 1993 to 1998, Browett worked for the
Boston Consulting Group, and then moved to
Tesco, where from 1999 to 2004 he was chief executive of
Tesco.com. In October 2007, Browett was hired as a non-executive director of the
EasyJet board. In December 2007, he was appointed group chief executive of electronics retailer
Dixons, where he helped to improve the company's poor reputation for customer service, serving until February 2012. In April 2012, Browett took over from
Ron Johnson as senior vice-president of retail at
Apple in
Cupertino, California. In October, Apple announced that Browett was leaving the company, and that a new head of retail was being sought. In May 2019, Bloomberg attributed his departure to his "morale-damaging" efforts following employee firings, cut hours, fewer promotions and a reduction in overtime for staff operating within Apple Stores that led to
Tim Cook firing him. In March 2013, Browett was appointed chief executive of
Monsoon Accessorize. In his first year in charge the company returned to profitability, with pre-tax profits of £18.1 million in the financial year to 31 August 2013, compared to a pre-tax loss of £2.4 million in the previous year. He left Monsoon in February 2015, and became chief executive designate of the
Dunelm Group from July of that year, expected to take over the position from January 2016. By the end of August 2017, Browett had left Dunelm where he was seen, as with Apple, as a bad fit for the culture of the company. Since 2018, he has been at BillSave UK. In 2023, he was appointed as a new Chairman of the UK fibre network operator
Vorboss, also entering the board of Fern Trading Group. ==See also==