Following the incident, officers from
KAI, the
Indonesian National Police, and the
National Search and Rescue Agency, through the Jakarta SAR Office and the Bekasi SAR Alert Unit, were deployed to the scene. As a safety measure, overhead power lines on the Cibitung-East Bekasi line and the East Bekasi berth were temporarily deactivated. Evacuation was carried out for victims trapped in the rear carriages of the Commuterline train and passengers from both trains. President
Prabowo Subianto expressed his condolences at the loss of life and injuries caused by the crash. On 28 April, he made a visit to Regional Hospital (RSUD) dr. Chasbullah Abdulmajid to visit victims of the collision, and ordered an investigation into the crash to determine the cause.
Coordinating Minister for Infrastructure and Regional Development Agus Harimurti Yudhoyono vowed that the investigation will be done in a transparent manner. Yudhoyono also highlighted the numerous level crossings in Indonesia. He emphasized the importance of building flyovers and eliminating such crossings. In evaluation,
Minister of Women Empowerment and Children Protection Arifah Choiri Fauzi proposed to move the carriage designated for women only into the center of the train, while the other carriages were shifted to make way. This was however rebuked by Coordinating Minister for Infrastructure and Regional Development Agus Harimurti Yudhoyono who states that the problem is not gender related but rather the system itself. President director of
Kereta Api Indonesia Bobby Rasyidin states that safety doesn't discriminate between genders. Member of
House of Representatives Firnando Hadityo Ganinduto (Golkar-Central Java I) demanded the resignation of Bobby Rasyidin as president director of Kereta Api Indonesia, citing the crash as the reason. Ganinduto clarified that the crash is the result of gross negligence under Rasyidin's leadership and called for an audit. However, political analyst Muslim Arbi viewed Ganinduto's call for Rasyidin's resignation as not objective and that Ganinduto aimed to demand a project or having other special interests from KAI. On 28 April,
Jasa Raharja and Jasaraharja Putera is preparing a total compensation of 90 million IDR (5186 USD on 30 April) for families of the deceased and a total compensation of 50 million IDR (2881 USD on 30 April) to cover the hospital costs of injured victims. == Impact ==