Royal Navy The British Royal Navy's final order was for 44 ASW aircraft, originally
designated Merlin HAS.1 (Helicopter, Anti-Submarine Mark 1) but soon changed to
Merlin HM1 (Helicopter, Maritime Mark 1). The first fully operational Merlin was delivered on 17 May 1997, entering service on 2 June 2000. All aircraft were delivered by the end of 2002, and are operated by 3
Fleet Air Arm squadrons:
814 NAS,
820 NAS,
824 NAS and
829 NAS (now disbanded and merged with 814 NAS), all based at
RNAS Culdrose in Cornwall.
700 NAS was the Merlin
Operational Evaluation Unit from 2000 to 2008. In March 2004, Navy Merlins were temporarily grounded following an incident at RNAS Culdrose in which a tail rotor failed due to a manufacturing defect. An improved tail rotor was designed and adopted on most AW101s which significantly reduced associated maintenance. In 1995, it was announced that the Navy's
Westland Lynx helicopters would be retired in favour of an all-Merlin fleet. However, the subsequent Strategic Defence and Security Review 2010 stated that the future naval helicopters would be the Merlin and the Wildcat, a derivative of the Lynx. Royal Navy Merlins have seen action in the Caribbean, on counter-narcotics and hurricane support duties, as well as maritime security duties in the
Persian Gulf. Merlins have also seen active duty in Iraq, providing support to British and coalition forces based in the region. The Merlin HM1 has been cleared to operate from the Royal Navy's
aircraft carriers,
amphibious assault ships,
Type 23 frigates,
Type 45 destroyer and several
Royal Fleet Auxiliary (RFA) vessels including the . 30 aircraft have been upgraded to
Merlin HM2 standard under the £750m Merlin Capability Sustainment Programme; Lockheed Martin UK delivered the final HM2 on 11 July 2016. The HM2 has a new mission system,
digital cockpit, electro-optical camera and multi-static sonar processing. The HM2 achieved IOC on 30 June 2014 after flying 480 hours from
Illustrious during Exercise Deep Blue earlier that month. It was also reported that some of the eight airframes not scheduled to be upgraded for financial reasons may be updated. Five HM2s are in maintenance at a time, leaving 25 available, of which 14 were theoretically to be assigned to the . During the 2021 carrier strike group deployment to the Pacific, for instance, seven Merlins were embarked with the task group. In addition to its ASW role, the HM2 will be able to carry an airborne early warning (AEW) pod known as the Crowsnest, replacing the
Sea King ASaC7. In September 2011,
Thales UK proposed re-using Sea King ASaC7 equipment, such as the Searchwater 2000, on the Merlin; Lockheed Martin has proposed developing a new multi-functional sensor for both the AW101 and other aircraft. Lockheed originally planned to use a derivative of the F-35's APG-81 radar; however, a rival Elta system and the Thales system both commenced flight trials in 2014. On 22 May 2015, the MOD and prime contractor Lockheed Martin UK selected Thales to provide the radar and mission system for the Crowsnest. Initial operating capability of the system was significantly delayed. While Crowsnest was deployed with the U.K. carrier strike group in 2021, it experienced operating challenges and revised plans meant that Crowsnest achieved initial operating capability in July 2023. Full operating capability had been expected in 2024/25. It was reported that initially only five Merlins will be equipped with Crowsnest, three of these being normally assigned to the "high readiness" aircraft carrier. In 2025, nine Merlin HM2s from
820 Naval Air Squadron were specifically assigned to embark on
HMS Prince of Wales as part of the Royal Navy's
carrier strike group deployment to the Indo-Pacific region. Six of the Merlins were in the ASW role and three in the AEW role, with the Crowsnest system having formally reached full operating capability. Problems with Merlin/Crowsnest have caused the Royal Navy to look for a replacement. As of 2023 the system had a planned retirement date of 2029. In 2021, the UK's Defence and Security Accelerator (DASA) announced that options would be examined and might draw on the already existing
Project Vixen, researching the utility of a naval unmanned system that could encompass strike, AEW, and air-to-air refuelling components. If implemented, the replacement of Merlin/Crowsnest by another system would permit all Merlin helicopters to focus on ASW operations for the remainder of their service lives. On 15 December 2009, plans were announced to transfer RAF Merlin HC3s and HC3As to the Royal Navy's
Commando Helicopter Force to replace retiring Sea King HC4 helicopters.
846 NAS reformed with ex-RAF Merlin HC3s on 30 September 2014;
845 NAS followed on 9 July 2015. On 25 May 2018, the first of 25 converted Royal Marines Commando Merlin Mk4/4A were delivered to Royal Naval Air Station (RNAS) Yeovilton. In July 2020, the Merlin HM2 and HC4/4A helicopters were planned to be in service until 2029 and 2030, respectively. On 11 June 2021, it was confirmed that their Out of Service Date (OSD) had been moved to 2040. By the end of 2022, all HC helicopters were upgraded to the HC4/4A Commando Merlin standard.
Royal Air Force Afghanistan, 2012 The RAF ordered 22 Merlin HC3 for transport missions, the first of which entered service in January 2001 with
No. 28 Squadron RAF based at
RAF Benson. The type is equipped with extended-range fuel tanks and is capable of air-to-air refuelling. The Merlin is frequently utilised for troop transport duties and for the transport of bulky objects, either internally or
underslung, including vehicles and artillery. The
Merlin Depth Maintenance Facility at RNAS Culdrose performed most tasks upon the Merlin HC3. The Merlin's first operational deployment was to the
Balkans region in 2003. RAF Merlins were first deployed to Iraq as part of
Operation Telic in 2004, supporting coalition forces and were operated as the main medevac asset in southern Iraq; both Flight Lieutenant Kev Harris and Flight Lieutenant Michelle Goodman were awarded the DFC during this period. Merlins routinely operated around
Basra until Britain's withdrawal in June 2009. In 2002, Westland made an unsuccessful unsolicited offer to the
British Ministry of Defence, proposing an enhanced Merlin variant intended to satisfy the demand for additional lift capacity. An alternative measure was the acquisition of six AW101s from Denmark in 2007; designated
Merlin HC3A, these were assigned to the RAF, allowing Merlins to be deployed in
Afghanistan. The HC3A is used for training and not for frontline operations due to various configuration differences. In 2009, five Merlin Mk3s were operating in Afghanistan, transporting troops and supplies. The deployment to Afghanistan was criticised as the aircraft reportedly lacked protective
Kevlar armour. By July 2010, the Merlin fleet was fully fitted with ballistic armour. The deployment of Merlins to Afghanistan allowed the detachment of Sea Kings to be withdrawn from the region in October 2011. As part of the UK drawdown in Afghanistan, Merlins were withdrawn from theatre in June 2013. In 2012, the RAF's Merlin HC3/3A fleet began to be transferred to the Royal Navy for use by the Commando Helicopter Force. Royal Navy personnel worked alongside RAF crew at Benson to build experience during the transition. The £454m Merlin Life Sustainment Programme resulted in 25 HC3/3A airframes being fitted with the cockpit electronics of the HM2, folding tails and main rotor heads, strengthened landing gear, deck lashing mounting points, obsolescence updates, fast-roping points and a common emergency egress system. The first HC4 began flight trials in September 2017, with an IOC in mid-2018; The RAF's 28(AC) continued to operate as part of the Commando Helicopter Force until July 2015, when 28(AC) Sqn stood down and 845 Naval Air Squadron stood-up. 846 NAS relocated from RAF Benson to RNAS Yeovilton in March 2015, with 845 NAS following in June 2016.
Italian Navy In 1997, the Italian government ordered 16 AW101 helicopters for the
Italian Navy, with options for four more. These AW101 included eight of the anti-surface/submarine (ASuW/ASW) version, four airborne early warning (AEW), four amphibious support helicopters (ASH). The government then exercised its option for four additional ASH helicopters, which were delivered by 2006. In total 22 AW101 helicopters have been delivered to the Italian Navy. In 2011, it was reported that the Italian contingent in Afghanistan, consisting of AW101s, had been providing coverage of a wide area of the country.
Italian Air Force In June 2011 the AW101 was chosen by the
Italian Air Force to replace its ageing
Sea King HH-3F helicopters in the
combat search and rescue role. A total of 15 helicopters in the HH-101A variant were ordered and delivered between 2016 and 2020.
Royal Canadian Air Force In 1997, in light of the declining condition of its helicopter fleet, Canada launched the Canadian Search and Rescue Helicopter competition. It was won by the EH101, which was designated
CH-149 Cormorant in Canadian service. In 2004, the EH101 was entered into a Canadian competition to replace the shipboard Sea King fleet, but the
Sikorsky CH-148 Cyclone was selected. In 2013, following difficulties with the CH-148 procurement, the
Royal Canadian Air Force (RCAF) was reported to be seriously considering cancelling the contract with Sikorsky and was investigating the possibility of procuring the AW101 instead. However, an initial batch of six Cyclones was delivered to the RCAF in June 2015. In December 2022, Canada's Department of National Defence announced a
C$1.24-billion contract for procurement of three additional aircraft and upgrades to the existing fleet to current configuration of the helicopter; this will increase the fleet to 16 aircraft. The RCAF also acquired its own advanced training simulator configured to the new modernized cockpit.
Royal Danish Air Force In 2001, the
Royal Danish Air Force (RDAF) announced the purchase of eight EH101s for SAR duties and six tactical troop transports for 722 Squadron. The last of the 14 AW101s was delivered in March 2007 and the first SAR AW101s became operational out of
Karup Airport in April 2007. In 2007, the six troop transport AW101s were transferred to the British MOD; in exchange, the British government ordered six new-build AW101s as replacements for the RDAF. Danish AW101s have a higher gross weight capacity of 15,600 kg and were, as delivered, coated in a paint designed to reduce the aircraft's
infrared signature. In the SAR role, RDAF AW101s have a crew of six and were initially painted yellow to distinguish themselves from AW101 allocated to military duties, On 28 January 2008, the drive shaft of a Danish AW101 broke, leading to an emergency landing at Billund Airport. Following the incident, the Danish fleet was grounded as a precaution and the AW101's future was publicly debated. In the first six months of 2008, the RDAF reported an operational availability of roughly 50%, well below the target of 80%, partly due to an inadequate maintenance organisation and staff shortages. In January 2011, the
Danish Ministry of Defence reportedly could not afford the retrofitting of the AW101 fleet for Afghanistan operations, against earlier reports of a deployment in 2012. In February 2013,
Aviation Week reported that earlier reliability problems had been resolved and that a full upgrade package would be applied to Danish AW101s; these included the addition of
electronic warfare pods and a new electro-optical system, in advance of a deployment in Afghanistan in 2014. In September 2013, Danish AW101s were to receive L-3
Wescam MX-15 electro-optical/infrared (EO/IR) sensors; SAR aircraft already carry the
FLIR Systems Star Safire II EO/IR sensor.
Royal Norwegian Air Force On 25 October 2007, a project started that had the intent to replace all
Westland Sea King search and rescue helicopters with new rescue helicopters by 2020. On 19 December 2013, a contract was signed between AgustaWestland and the government, for the purchase of 16 AW101 helicopters. The agreement came about after fierce competition between different manufacturers to satisfy the Norwegian requirements. Participants were
AgustaWestland,
Eurocopter,
NHIndustries,
Sikorsky Aircraft Corporation and Boeing. The government considered that AgustaWestland AW101 met the requirements and specifications in the best possible way. On 12 June 2017,
Per-Willy Amundsen,
Minister of Justice and Public Security, announced the opening of Leonardo's AW101 Norway Training Centre at
Stavanger Sola Air Station. The training centre includes an AW101 Full Flight Simulator (FFS), jointly developed by Leonardo and CAE to Level D, which is a CAE Series 3000 device, along with an AW101 SAR console training system linked to the FFS to provide rear crew training. The first training course at the centre started prior to delivery of the first rotorcraft. The training centre will be used by both Norwegian and foreign AW101 customers. The first AW101 was delivered in November 2017. The Norwegian AW101s officially started operating in the rescue role on 1 September 2020. The Sea King was phased out in December 2023, after 47 years of service as rescue helicopter in the Royal Norwegian Air force, and replaced with the AW101. The AW101 is named
SAR Queen in Norwegian service, and performed the flight from
Mainland Bodø to
Jan Mayensfield using two engines, and then back, in 2025.
Portuguese Air Force Portuguese Air Force The
Portuguese Air Force had purchased 12 Merlins under a €446 million contract, the first of which was delivered on 22 December 2004. The type has been used to conduct transport, search and rescue, and maritime surveillance missions, progressively replacing the
Aérospatiale Puma previously tasked with these missions. The main role of Portuguese AW101s is to perform search and rescue missions within Portugal's maritime zone. They are operated by
751 Squadron and are kept on constant alert at three bases:
Montijo near
Lisbon,
Lajes Field on the
Azores, and
Porto Santo Island.
Japan Maritime Self-Defense Force The
Japan Maritime Self-Defense Force (JMSDF) ordered 14 aircraft in 2003 to use in both the airborne mine countermeasures (AMCM) and transport roles. The AW101 was modified by
Kawasaki Heavy Industries, and the
Japan Defense Agency designated the model MCH-101. Special features include the automated folding of the rotor and tail. For the
mine-hunting role, the MCH-101 has been outfitted with
Northrop Grumman's
AQS-24A airborne mine-hunting system and
AN/AES-1 Airborne Laser Mine Detection System (ALMDS) for a complete surface-to-bottom mine detection capability, as well as Mk-104 acoustic mine sweeping gear. In 2002, AgustaWestland, Kawasaki and
Marubeni entered a general agreement for cooperation; Kawasaki began the assembly of both the CH-101 and the MCH-101 in 2003. Kawasaki also began
licensed production of the RTM322 engines in 2005. In a separate agreement between Marubeni and AgustaWestland, a supply depot was established in Japan to support the MCH-101 and CH-101 fleets. The first MCH-101 was delivered to the JMSDF on 3 March 2006. After a whistle-blower alleged that the MSDF's preference had been improperly changed an investigation was launched. On 16 December 2016 the
Japanese Ministry of Defense (the Defense Agency having been upgraded to a ministry in 2007) stated that it had not confirmed lobbying efforts but the ministry admonished
Tomohisa Takei, the JMSDF chief of staff, for mentioning the MCH-101 by name during the procurement process to his subordinates. This had come after MSDF officials had reported that the Mitsubishi-built SH helicopters may be best.
VIP and other usage AgustaWestland developed a specialised luxury variant, the AW101 VVIP (Very Very Important Person, i.e. a head of state), aimed at business and
VIP customers. As of April 2009, 15% of all AW101s sold were for VIP purposes. However the programme encountered significant cost overruns and political opposition, which led to the procurement being scrapped in June 2009. After the cancellation, the delivered helicopters were sold to Canada for $164 million, where they were used as source of spare parts for its fleet of AgustaWestland CH-149 Cormorant search-and-rescue helicopters. Separately, the Marine Corps had also conducted studies into the adoption of the EH101 as a fall-back option to the
Bell-Boeing V-22 Osprey tiltrotor during the 1990s. The selection followed field trial assessments between the AW101 and the
Sikorsky S-92 held in 2008. However, the procurement was put on hold and subsequently cancelled due to the
2013 Indian helicopter bribery scandal, in which Finmeccanica, AgustaWestland's parent company, was accused of using bribery to win the contract. The three helicopters delivered as part of the contract may be returned to the manufacturer as part of the arbitration process.
Potential operators The
Royal Norwegian Air Force is considering ordering the AW101 Merlins for anti-submarine use. ==Variants==