In 2002, a number of spammers began abusing the
Windows Messenger service, a function of Windows designed to allow administrators to send alerts to users' workstations (not to be confused with
Windows Messenger or
Windows Live Messenger, a free
instant messaging application) in
Microsoft's
Windows NT-based operating systems. Messenger Service spam appears as normal
dialog boxes containing the spammer's message. These messages are easily blocked by
firewalls configured to block
packets to the
NetBIOS ports 135-139 and 445 as well as unsolicited
UDP packets to ports above 1024. Additionally,
Windows XP Service Pack 2 disables the Messenger Service by default. Messenger Service spammers frequently send messages to vulnerable Windows machines with a
URL. The message promises the user to eradicate spam messages sent via the Messenger Service. The URL leads to a
website where, for a fee, users are told how to disable the Messenger service. Though the Messenger is easily disabled for free by the user, this works because it creates a perceived need and then offers an immediate solution. ==In opinion-based recommender systems==