As early as 9 August 2017, the
National Ombudsman published a report entitled "No power play, but fair play" about the 232 parents of the CAF 11 Hawaii case. In the report, the Ombudsman strongly criticised the Tax and Customs Administration's harsh approach and recommended that these parents should be compensated. The childcare benefits scandal came to public attention when
RTL Nieuws and
Trouw reported about the case in September 2018. The
Socialist Party opened a hotline for victims and developed a "black book" (a list of grievances) based on the 280 complaints received. This indictment was delivered to State Secretary for Finance
Menno Snel on 28 August 2019. The Central Government Audit Service (ADR) also investigated the childcare benefits scandal in 2019. Specifically, the investigation aimed to find out whether the mistakes in the CAF 11 Hawaii case had also been made in other CAF cases. The investigation was controversial, as senior civil servants of the Tax and Customs Administration had stated that the three key actors involved with the CAF would not be prosecuted. Whereas the Council of State had previously agreed with the Tax and Customs Administration on their strict approach to fraud, the Council of State reversed its position in October 2019. In contrast to previous rulings, the Council of State expressed the opinion that the Tax and Customs Administration did in fact have the power to assess
proportionality on a case-by-case basis.
Internal reports In 2019, State Advocate had issued a draft recommendation, which hinted that the law allowed for a less harsh approach for parents who had not paid a personal contribution on the advice of their childminder agency. Houtzagers called a tough approach (full repayment) "justifiable", but urged caution for individual circumstances. It is unclear why this advice was not followed. The exact contents of the advisory report remain classified, due to a general policy not to disclose the advice of the State Advocate. However, its contents were openly discussed in the House of Representatives in December 2020. In November 2019, a former employee of the Tax and Customs Administration sent an urgent letter to the House of Representatives. The employee processed objections submitted to the Benefits department between 2014 and 2016. In the letter, he stated that parents were treated unfairly and that the activities did not have a sound legal basis. He also wrote that he reported this to his supervisor on several occasions, but that nothing was done about it. In October 2020, it became public that in-house counsel Sandra Palmen had also reported unlawful acts at the Benefits department in 2017. Based on a decision by the Council of State, she said that the Tax and Customs Administration acted reprehensibly. This report did not lead to a change in policy either.
Advisory Committee for the Implementation of Benefits On 1 July 2019, State Secretary for Finance
Menno Snel established the Advisory Committee for the Implementation of Benefits (Dutch:
Adviescommissie uitvoering toeslagen). The committee was chaired by former minister and former vice-chairman of the Council of State
Piet Hein Donner, and was therefore nicknamed the "Donner Committee" (). The committee also included former State Secretary for Social Affairs and Employment
Jetta Klijnsma and jurist . The task of this committee was to advise on how to improve the benefits system. The committee also had the specific task of assessing the scope for handling the childcare benefits scandal cases. On 12 March 2020, the committee presented its final report, "Looking Back in Astonishment" (). In the report, the committee recommended extending the compensation scheme for about 300 victims to other parents who were "treated with an institutional bias". The findings of this report were, however, criticised. For example, the committee was accused of not being critical enough of the role of the Council of State, of which Donner himself was vice-chairman at the time. The committee was also accused of keeping politicians out of harm's way, especially former Minister of Social Affairs and Employment
Lodewijk Asscher. In July 2020, the chairman of the AP presented the report to State Secretary Van Huffelen. The AP described the Tax and Customs Administration's working method as "unlawful, discriminatory and improper" and stated that it had seriously violated the
General Data Protection Regulation (GDPR). The AP also described in the report that the Tax and Customs Administration had not cooperated in the investigation. Based on this report, the AP is considering a sanction for the Tax and Customs Administration.
Parliamentary Interrogation Committee on Childcare Benefits On the initiative of member
Bart Snels of
GroenLinks, the
House of Representatives established the Parliamentary Interrogation Committee on Childcare Benefits (, POK) on 2 July 2020. The aim was to find out to what extent the cabinet was aware of the childcare benefits scandal and why it took until 2019 to become public. A minority of the House of Representatives also wanted former members of the House of Representatives to be able to be heard during the interrogations. The decision not to allow this was criticised, because as co-legislator and controller of the government, the House of Representatives also had a role in the childcare benefits scandal. Because statements during a parliamentary questioning are
no longer legally usable for criminal investigation and a criminal investigation by the Public Prosecution Service was still ongoing, the questioning was coordinated with the Public Prosecution Service. The parliamentary interrogation committee consisted of the following members of the House of Representatives:
Interrogations The investigation took place in November 2020. In the first week, twelve experts and former top officials from the Tax and Customs Administration, the
Ministry of Finance and the
Ministry of Social Affairs and Employment testified. On 18 November, the former directors of the Tax and Customs Administration were questioned by the committee. They blamed the childcare benefits scandal on the Ministry of Social Affairs and Employment. A day later, the officials of the Ministry of Social Affairs and Employment, in turn, referred back to the Tax and Customs Administration. During the interrogation of Sandra Palmen, Renske Leijten asked her to read part of her memorandum, so that
redacted passages became public. This revealed that she already advised in 2017 not to continue litigating against parents. In the second week, seven (former) members of government were interrogated: •
Frans Weekers (State Secretary for Finance, 2010–2014) •
Eric Wiebes (State Secretary for Finance, 2014–2017) •
Menno Snel (State Secretary for Finance, 2017–2019) •
Wopke Hoekstra (Minister of Finance, 2017–2022) •
Lodewijk Asscher (Minister of Social Affairs and Employment, 2012–2017) •
Tamara van Ark (State Secretary for Social Affairs and Employment, 2017–2020) •
Mark Rutte (Prime Minister, 2010–2024)
Report On 17 December 2020, the committee presented a report entitled "Unprecedented Injustice" () to Speaker of the House of Representatives
Khadija Arib. The report criticised the Tax and Customs Administration, the Ministry of Social Affairs, the cabinet, the Council of State, and also the House of Representatives itself. The committee wrote that the affected parents did not receive the protection they deserved as a consequence of the
group penalties implemented by the Ministry of Finance, thus violating the "fundamental principles of the rule of law". Since recommendations fell outside the remit of this committee, they urged those involved to find out how this could have been prevented. == Consequences==