"Overload" received universal critical acclaim from
music critics.
NME regarded the song's quality as "hauntingly infectious", and praised the track as irresistible and radio-friendly.
The Portland Mercury also considered the song irresistible, and applauded its "snappy pop harmonies" and "jazzy dance beats".
Sydney Morning Herald called the track "disarmingly sophisticated". Cameron Adams of
Herald Sun wrote that "Overload" is one of the group's "finest moments", and reflected upon this as to why the song does not resemble those released by other girl groups.
The Observer's Kitty Empire called the song a "brilliant" hit with "unexpected class", and cited it as the starting point of the Sugababes' "course to stardom".
Digital Spy considered "Overload" one of the best debut singles by a British girl group, whilst it also made
NMEs Year End Top 10 Singles for the year of 2000.
Pitchfork included it at number 432 on their Top 500 Tracks of the Decade list in 2009. In October 2011,
NME placed it at number 51 on its list "150 Best Tracks of the Past 15 Years". In 2014 they included it at number 493 on their list of the "500 Greatest Songs of All Time". ==Chart performance==