Captain
Jean-Luc Picard (
Patrick Stewart) refuses to have his artificial heart replaced on board the
Enterprise by Doctor
Katherine Pulaski (
Diana Muldaur), as he is concerned about his image with the crew. He instead heads to a nearby
Starbase for the operation, travelling by
shuttlecraft. Acting Ensign
Wesley Crusher (
Wil Wheaton) accompanies him, as he is due to undergo his
Starfleet Academy entrance exams. Initially rebuffing Wesley's attempts to make conversation, Picard eventually softens and talks of his past. This includes the revelation that he received an artificial heart after being stabbed in the back by a Nausicaan in his days as a cocky young Starfleet cadet. Meanwhile, the
Enterprise encounters the
Mondor, a Pakled ship. The aliens request help to fix their vessel. Based on the Pakleds' rudimentary communication skills and apparent lack of understanding of the basic operations of their ship, Commander
William Riker (
Jonathan Frakes) judges them to be inept and harmless, and agrees to send Chief Engineer
Geordi La Forge (
LeVar Burton) to assist them. After boarding the Pakled ship, La Forge repairs the navigational system, when main power fails. On the
Enterprise, Counselor
Deanna Troi (
Marina Sirtis), an empath, warns Riker that La Forge is in danger, but Riker hesitates to act upon her warning, judging from the Pakleds' appearance that they are not dangerous. Upon finally completing the repairs, La Forge prepares to leave, but a Pakled incapacitates him with his own phaser, and raises the ship's shields. Lt. Commander
Data (
Brent Spiner) determines that the Pakleds have acquired advanced technology from other races, and the ship's malfunctions were a ruse. Riker demands they return La Forge, but the Pakleds refuse, and stun him again with his phaser. Riker and Lt.
Worf (
Michael Dorn) develop a ruse of their own, which they communicate to La Forge in code. At the Starbase, complications arise during Picard's transplant, and the doctors realize that unless they can locate an expert with the necessary expertise, he will die. As Riker sets up the ruse, Worf receives a message from the Starbase that Picard is close to death. The Pakleds seek to attack the
Enterprise, but La Forge persuades the Pakleds to delay firing until a specific range. In response, the
Enterprise generates a spectacular but harmless pyrotechnic display, and La Forge simultaneously disables their weapon systems. The Pakleds, convinced they have been defeated, back down and allow La Forge's return and the
Enterprise races to the Starbase. Picard is dismayed upon waking up to find that Pulaski has completed his procedure. While Pulaski assures him she will keep his secret, he returns to the
Enterprises bridge to applause, which he quickly silences. ==Production==