Establishment Snapdeal was founded on 4 February 2010 as a daily deals platform, before expanding to become an
online marketplace in October 2011.
Unsuccessful merger with Flipkart Reports emerged in Q2 2016 that
SoftBank Group planned to engineer a merger between Snapdeal and
Flipkart. Discussions took place for months, but concluded in July 2017 after the deal fell through due to lack of consensus among Snapdeal's board members. Disagreements over valuation and proposed special payouts to early investors, Nexus Venture Partners and
Kalaari Capital, were among the reasons cited.
Snapdeal 2.0 Following the unsuccessful plan to merge with Flipkart, Snapdeal pursued a new strategy it called
Snapdeal 2.0. The initiative saw the sale of non-core businesses,
Freecharge and Vulcan Express, to dedicate more resources to Snapdeal's e-commerce marketplace, which is its core business. The strategy yielded strong results. From 2017 to 2021, Snapdeal's revenue grew by 74% at its peak, while losses were cut by nearly 95%. Between the financial years in 2018 and 2020, the number of unique customers on Snapdeal's platform also tripled to 27 million. More than 90% of Snapdeal's orders came from non-metro users. Under
Snapdeal 2.0, the company built an asset-light operating model designed specifically to serve the value e-commerce segment, including decentralised logistics and minimal inventory, keeping operating costs low. Part of the strategy's success is derived from recreating the bustling and diverse experiences of India's bazaars online. To sell products to non-metro buyers, Snapdeal identified a need to engage and entertain, just like in physical bricks-and-mortar settings. In February 2021, Bahl shared in an interview with
KrASIA that "Snapdeal's engagement with this new and a large part of our existing user base is built on three key themes of video, voice, and vernacular. All these initiatives are built around the central idea of how we can help our users discover and transact better, rather than a traditional approach of how we can sell better." In 2021, Snapdeal also announced that it intends to enter the offline retail space in smaller Indian cities. In July 2022, the company introduced a formalized group structure under the name AceVector Group, consolidating all three ventures: Snapdeal, Unicommerce and Stellaro Brands.
Miscellaneous Diwali campaign with Aamir Khan In March 2015, Snapdeal engaged actor
Aamir Khan to promote its website in India with its Diwali campaign, "Dil Ki Deal. Towards the end, the year-long campaign stirred controversy due to comments made by Khan in his personal capacity.
Reported sales of counterfeit products In January 2021, the
Office of the United States Trade Representative (USTR) released a 2020 report that identified Snapdeal as a marketplace where counterfeit products are sold. Snapdeal also sent a notice to the USTR asking for the statements made in the report to be retracted, and for a corrigendum to be issued. It was subsequently dropped from the 2021 USTR notorious markets report, released in 2022. Snapdeal is a member of the
International Trademark Association (INTA), which has over 7200 members from 187 countries that pledge to protect
intellectual property on online marketplaces.
Open Network for Digital Commerce In March 2023,
Fortune India reported on Snapdeal's integration with the government-led
Open Network for Digital Commerce (ONDC), focusing on India's non-metro regions. The company generates over 86% of its business from these areas. == Funding and acquisitions ==