Attitudes In social psychology, an attitude is a learned, global evaluation that influences thought and action. Attitudes are basic expressions of approval and disapproval or likes and dislikes. For example, enjoying chocolate ice cream or endorsing the values of a particular political party are examples of attitudes. Because multiple factors influence people in any given situation, general attitudes are not always good predictors of specific behavior. For example, a person may generally value the environment but may not recycle a plastic bottle on a given day due to specific factors. One of the most influential 20th-century attitude theories was
Cognitive dissonance theory. According to this theory, attitudes must be logically consistent with each other. Noticing incongruence among one's attitudes leads to an uncomfortable state of tension, which may motivate a change in attitudes or behavior. Research on attitudes has examined the distinction between traditional,
self-reported attitudes and
implicit, unconscious attitudes. Experiments using the
Implicit Association Test (IAT), for instance, have found that people often demonstrate implicit bias against other races, even when their explicit responses profess impartiality. Likewise, one study found that in interracial interactions, explicit attitudes correlate with verbal behavior, while implicit attitudes correlate with nonverbal behavior. Attitudes are also involved in several other areas of the discipline, such as
conformity,
interpersonal attraction, social perception, and
prejudice.
Persuasion Persuasion is an active method of influence that seeks to guide people toward adopting an attitude, idea, or behavior through rational or emotional means. Persuasion relies on appeals rather than strong pressure or
coercion. The process of persuasion is influenced by numerous variables that generally fall into one of five major categories: •
Communication: includes
credibility,
expertise,
trustworthiness, and
attractiveness. •
Message: includes varying degrees of
reason,
emotion (e.g., fear), one-sided or two-sided arguments, and other types of informational content. •
Audience: includes a variety of
demographics,
personality traits, and
preferences. •
Medium: includes printed word, radio, television, the internet, or face-to-face interactions. •
Context: includes environment, group dynamics, and preliminary information.
Dual-process theories of persuasion (such as the
elaboration likelihood model) maintain that persuasion is mediated by two separate routes: central and peripheral. Facts and results influence the central route of persuasion in longer-lasting change, but require
motivation to process. The peripheral route is influenced by superficial factors (e.g., smiling, clothing) and results in shorter-lasting change, but does not require as much motivation to process.
Social cognition Social cognition studies how people perceive, recognize, and remember information about others. Much research rests on the assertion that people think about other people differently than they do non-social, or non-human, targets. This assertion is supported by the
social-cognitive deficits exhibited by people with
Williams syndrome and
autism.
Attribution A major research topic in social cognition is
attribution. Attributions are explanations of behavior, either one's own behavior or the behavior of others. One element of attribution ascribes the cause of behavior to internal and external factors. An internal, or dispositional, attribution reasons that a behavior is caused by inner traits such as personality, disposition, character, and ability. An external, or situational, attribution reasons that a behavior is caused by situational elements such as the weather.A second element of attribution ascribes the cause of behavior to stable and unstable factors (i.e., whether the behavior will be repeated or changed under similar circumstances). Individuals also attribute causes of behavior to controllable and uncontrollable factors (i.e., the degree of control one has over the situation). Numerous biases in the attribution process have been discovered. For instance, the
fundamental attribution error is the bias towards making dispositional attributions for other people's behavior.The actor-observer bias is an extension of the theory, positing that a tendency exists to make dispositional attributions for other people's behavior and situational attributions for one's own.
Schemas Schemas are generalized mental representations that organize knowledge and guide information processing. They organize social information and experiences. Schemas often operate
automatically and unconsciously. This leads to biases in perception and memory. Schemas may induce expectations that lead us to see something that is not there. One experiment found that people are more likely to misperceive a weapon in the hands of a black man than a white man. This type of schema is a
stereotype, a generalized set of beliefs about a particular group of people (when incorrect, an
ultimate attribution error). Stereotypes are often associated with negative or preferential attitudes and behaviors. Schemas for behaviors (e.g., going to a restaurant, doing laundry) are known as
scripts.
Self-concept Self-concept is the whole sum of beliefs that people have about themselves. The self-concept is composed of cognitive aspects called
self-schemas—beliefs people hold about themselves that guide the processing of self-referential information. For example, an athlete at a university would have multiple selves that would process different information pertinent to each self: the student would be oneself, who would process information pertinent to a student (taking notes in class, completing a homework assignment, etc.); the athlete would be the self who processes information about things related to being an athlete. These selves are part of one's identity, and the self-referential information is that which relies on the appropriate self to process and react to it. There are many theories on the perception of our own behavior.
Leon Festinger's 1954
social comparison theory posits that people evaluate their abilities and opinions by comparing themselves to others when they are uncertain about their own abilities and opinions.
Daryl Bem's 1972
self-perception theory claims that when internal cues are difficult to interpret, people gain self-insight by observing their own behavior.
Social influence Social influence is an overarching term that refers to the persuasive effects people have on one another. It is seen as a fundamental concept in social psychology. The study of it overlaps considerably with research on attitudes and persuasion. The three main areas of social influence include
conformity,
compliance, and
obedience. Social influence is also closely related to the study of group dynamics, as most effects of influence are strongest within social groups. The first major area of social influence is conformity. Conformity is defined as the tendency to act or think like other members of a group. The identity of members within a group (i.e., status), similarity, expertise, as well as cohesion, prior commitment, and accountability to the group, help determine an individual's level of conformity. Two types of social influences often drive conformity:
informational social influence, which involves conforming to gain accurate information, and normative social influence, which involves conforming to be accepted or liked by the group. Individual variations among group members play a key role in the dynamic of how willing people will be to conform. The second major area of social influence research is
compliance, which refers to any change in behavior that is due to a request or suggestion from another person. Two common compliance strategies are 'foot-in-the-door,' which involves getting a person to agree to a small request to increase the likelihood of agreeing to a larger one, and 'door-in-the-face,' which involves making a large request that is likely to be refused to make a subsequent smaller request more likely to be accepted. The
foot-in-the-door technique is a compliance method in which the persuader requests a small favor and then follows up with a larger one (e.g., asking for the time and then asking for $10). A related trick is the
bait and switch, a disingenuous sales strategy that entices potential customers with advertisements for low-priced items that turn out to be unavailable, to sell a more expensive item. The third major form of social influence is
obedience, a change in behavior resulting from a direct order or command from another person. Obedience as a form of compliance was dramatically highlighted by the
Milgram study, in which people were willing to administer electric shocks to a person in distress at a researcher's command.
Group dynamics , and between both groups and individuals. Social psychologists study group-related phenomena such as the behavior of
crowds. A
group can be defined as two or more individuals who are connected by
social relationships. Groups tend to interact, influence each other, and share a common identity. They have several emergent qualities that distinguish them from coincidental, temporary gatherings, which are termed social aggregates: Groups often moderate and improve
decision making, and are frequently relied upon for these benefits, such as in committees and juries. Groups also affect performance and
productivity. Social facilitation, for example, is a tendency to work harder and faster in the presence of others. Another important concept in this area is
deindividuation, a reduced state of
self-awareness that can result from feelings of anonymity. Deindividuation is associated with uninhibited and sometimes dangerous behavior. It is common in crowds and mobs, but a disguise, a uniform, alcohol, dark environments, or online anonymity can also cause it.
Interpersonal attraction A major area of study in people's relationships is interpersonal attraction, which encompasses all factors that lead people to like each other, form relationships, and, in some cases, fall in love. Social psychologists have discovered several general principles of attraction. One of the most important factors in interpersonal attraction is how similar two particular people are. The more similar two people are in their general attitudes, backgrounds, environments, worldviews, and other traits, the more likely they are to be attracted to each other.
Physical attractiveness is an important element of romantic relationships, particularly in the early stages, which are characterized by high levels of
passion. Later on, similarity and other compatibility factors become more important, and the type of love people experience shifts from passionate to companionate. In 1986,
Robert Sternberg suggested that there are actually three components of love: intimacy, passion, and commitment. When two (or more) people experience all three, they are said to be in a state of consummate love. According to
social exchange theory, relationships are based on rational choice and cost-benefit analysis. A person may leave a relationship if their partner's "costs" begin to outweigh the benefits, especially if good alternatives are available. This theory is similar to the
minimax principle proposed by mathematicians and
economists. With time, long-term relationships tend to become communal rather than based on exchange. == Research ==