The flight crew consisted of
Captain William W. McKenzie (54), a highly experienced pilot with 19,380 flight hours, with 3,205 of them on the DC-9,
first officer Lyman W. Keele Jr. (34), who had 3,878 flight hours, with 235 of them on the DC-9, and two
flight attendants. The pilots were advised of the presence of embedded
thunderstorms and possible
tornadoes along their general route prior to their departure from
Huntsville, but they were not subsequently told that the cells had since formed a
squall line. The flight crew had flown through that same area from
Atlanta earlier in the day, encountering only mild turbulence and light rain. The
weather system had greatly intensified in the meantime. The peak convective activity was later shown on ground
radar to be near
Rome, Georgia, to which the flight was cleared to proceed by
air traffic control. The crew attempted to pick out a path through the cells using their on-board weather radar display, but they were apparently misled by the radar's
attenuation effect, and they proceeded toward what they believed was a low-intensity area, when in fact it was the peak convective activity point, attenuated by rain. As the aircraft descended from its cruising altitude of near Rome
VOR, it apparently entered a thunderstorm cell and encountered a massive amount of rain and
hail. The hail was so intense that it broke the aircraft's windshield. The
Pratt & Whitney JT8D-7A engines ingested a massive amount of water and hail causing major damage to the compressors and
flameout. The crew attempted unsuccessfully to restart the engines, gliding down unpowered, while simultaneously trying to find an emergency landing field within range. Air traffic control suggested
Dobbins Air Force Base, about east, as a possible landing site, but it was beyond reach.
Cartersville Airport, a
general-aviation airport about north with a much shorter runway intended for
light aircraft was considered, but it was behind the aircraft and out of reach. Before the aircraft turned toward Dobbins, the closest airport was another general-aviation airport, Cornelius Moore Airport (now Polk County Airport – Cornelius Moore Field), but the air traffic controllers did not know about it (it was just outside their area of responsibility and not shown on their screens), and it was not considered. As the aircraft ran out of altitude and options, gliding with a broken windshield and no engine power, the crew made visual contact with the ground and spotted a straight section of a rural highway below. They executed an unpowered
forced landing on that road, but during the rollout, the aircraft's left wing collided with a gas station causing it to swerve to the left and crash into a wooded area. The pilots and 61 passengers were killed by impact forces and fire, but 22 of the passengers survived, as well as both
flight attendants. Nine people on the ground were also killed, including a family of seven. Among the passengers killed was
rhythm and blues singer
Annette Snell. ==NTSB investigation and final report==