New South Wales Silver Service .
New South Wales is served by around 6,000 taxis, and the industry employs over 22,700 taxi drivers, the largest number of taxis and drivers in Australia. In general, individual taxis are owned by small-scale operators who pay membership fees to regional or citywide radio communication networks. These networks provide branding as well as telephone and internet booking services to operators and drivers. in country New South Wales. Fares are set by the
Independent Pricing and Regulatory Tribunal of New South Wales (IPART). Other aspects of the industry are regulated by the
Transport for NSW. The industry plays a self-regulating role through the New South Wales Taxi Council. Vehicle operators are represented by the New South Wales Taxi Industry Association and, in country New South Wales, by the New South Wales Country Operators Association. Drivers are represented by the New South Wales Taxi Drivers Association. The New South Wales Transport Workers Union purports to represent taxi drivers. Most regional centers have a local taxi network.
Queensland Gold Coast Cabs taxi There are numerous taxi services throughout Queensland which operate in all main city centers, as far north as
Thursday Island off
North Queensland. Prior to a taxi company being formed in Queensland, owners of taxis simply had signs on the vehicles indicating "For Hire" painted on the side, front and rear. Before 1924, all taxis plied for hire without a means of recording the mileage, other than the driver himself calculating the
fare according to how far he drove his passengers. There was a fare scale, however, the driver could charge whatever he thought was nearest to the amount specified. This no doubt, brought about the introduction of meters. The first taxi company in Queensland was Ascot Taxi Service which was formed in 1919 in
Brisbane by two motor mechanics, Edmund William Henry Beckman and Edward Roland Videan. In 1924, the Yellow Cab Company imported their taxis from the United States, which were built especially for taxi work by the
Yellow Cab Company in
Chicago. The vehicle was the A2 Brougham (mustard pots)—a sedan with the driver separated from the passengers by a window with the baggage compartment in front beside him. The meter was alongside the window by the driver's side. The taxis were also the first fitted with meters in Australia. The vehicle was known as a
yellow cab, having been built by the company with that name plate on the front of the radiator. The engines were also built especially for the type and were similar to the
Willys Knight. The driver's compartment did not have side windows. The Broughams were taken out of service in 1936. The Yellow Cab Company has now become the largest cab fleet in Brisbane and introduced the first computerized data dispatch from the control room to taxis. The system was designed to increase efficiency and provide a better and safer service for the public and increase drivers' security. The computers have been installed into the fleet of over 580 taxis. The Taxi Council of Queensland is the trade association and its objective is to expand the total market for taxi services.
SsangYong Stavics are also currently being trialed in Queensland as 'maxi cabs'. Uber is disrupting the Queensland taxi industry.
Victoria , 13CABS (regular service) , West Suburban Taxis (regular service) Taxis and private hire cars are a part of public transport in
Victoria. In December 2014, there were 5,778 taxis in Victoria. The largest license holders are
A2B Australia and the Gange Corporation, both of which hold licenses under a variety of names. A2B Australia also operates the
13cabs booking network, and the Gange Corporation operates the Silver Top Taxis booking network. Significant reforms were made to the industry in 1994 under the Kennett Government, including taxis being required to be painted canary yellow. In 2002, peak service taxis, which must be yellow and a green top, were introduced to operate at night, between 3 pm and 7 am, and at special events only. In 2013, the taxi regulations were relaxed to allow colours other than yellow. The taxi industry in Victoria was the subject of a major government inquiry, the
Taxi Industry Inquiry in 2011. The market value of a taxi license fluctuates over time. They were estimated to be valued at around $464,000, in October 2008. In April 2011, metropolitan taxi licenses had an approximate market value of $512,500. Taxi licenses were abolished in 2018, and license holders are to be compensated at a cost of $494 million. In 2011, there were 5,045 taxi licenses across Victoria, including 502 wheelchair accessible taxis. In December 2014, there were 5,778 taxis in Victoria. Taxi licenses were abolished and license holders are to be compensated by an 8-year A$1 levy on all taxi and ride-booking services in Victoria.
Regulatory scheme Victoria does not have a dedicated industry statute covering the taxi industry. The prime operational statute for the taxi industry is the
Transport (Compliance and Miscellaneous) Act 1983. Part 6 of that Act contains the key provisions regulating the taxi industry including provisions relating to licensing, accreditation and compliance. The overarching
Transport Integration Act 2010 (TIA) is a key piece of legislation. It both establishes the taxi industry regulator, the
Director of Public Transport, and contains a set of high level policy objectives and principles which the regulator must have regard to when exercising functions including licensing and accreditation decisions. In practice, the Director delegates taxi industry functions to the general manager of the Victorian Taxi Directorate. Another key operational legislative instrument is the
Transport (Taxi-cab) Regulations 2005. The Taxi Industry Inquiry of 2011 resulted in major reforms to Victoria's taxi industry and has had a far reaching impact on taxi services in Melbourne and beyond. The
Transport Legislation Amendment (Taxi Services Reform and Other Matters) Act 2011 created the
Taxi Services Commission to regulate the taxi industry. The Commission commenced its role on 1 July 2013 and began operations on 19 July. Accreditation requirements apply to a number of key parties in the taxi industry.
Taxi Talk Taxi Talk Magazine – Voice of the Taxi Industry – was the first ever magazine dedicated solely to the Victorian taxi industry. The first edition was delivered to depots on 1 May 1966, and each issue was a small pocket size magazine, , until Taxi Talk became a B5 colour magazine produced monthly. With collaborations from all sectors of the industry, the magazine kept taxi owners, operators, drivers, industry suppliers, service trade providers, associations and government interested people up to date with the latest news within the Victorian taxi industry. In April 2017, Taxi Talk was rebranded to represent the taxi industry on a national level and developed into DRIVE NOW (previously DRIVE A2B) Magazine, the new Voice of the Australian Commercial Passenger Transport Industry. In September 2018, DRIVE NOW printed its first issue, and since has featured information on the Australian taxi industry for every State and Territory in Australia.
Tasmania As at 19 February 2009, there are 448 perpetual, 8 owner-operator and 45 wheelchair accessible taxi licenses on issue in
Tasmania. The industry employs over 1,000 taxi drivers: some owner-drivers and most drivers on a bailiff agreement commission basis. There are 3 main providers in
Hobart – 131008 Hobart, Taxi Combined and Yellow Cabs. 131008 Hobart alone service over 50% of Hobart's immediate population. The remainder of the industry consists of smaller fleet operators with several licenses each and the rest are owner-operators. The location of taxi ranks in the southern district are around the main CBD area, with many others in suburbs close to Hobart. The Tasmanian Taxi Association began publishing a quarterly industry newsletter "TTA Taxi Talk" in December 2008. In October 2008 Yellow Cabs began operating their first
Toyota Prius, becoming Tasmania's first taxi company to run hybrid vehicles.
Western Australia Hybrid operating for Black & White Taxis There are two main taxi dispatch service operators in the greater
Perth area of
Western Australia: Australian owned (parent company ASX listed) Black and White Taxis (with about 10% of traffic), providing Black & White Cabs, Sunseeker Taxis, Maxi Cabs, 13eCab and 13LCab; and Singaporean owned (through a subsidiary of ComfortDelGro)
Swan Taxis (with almost 90% of traffic) which dispatches Swan Taxis, 13Cabs, Easy Access Perth, Coastal Cabs, Perth Taxi Services, Silver Service, Tricolor and Yellow Cab taxis. Other much smaller independent dispatch companies include West Coast Cabs, Rainbow Taxis, Carlisle Cabs, Cabwest and White Eagles. In Perth, there were 2,215 taxis operating in 2013, most being either conventional sedans or station wagons. This number included 116 multipurpose taxis that can also cater for passengers who use wheelchairs, 41 peak period restricted taxis and 75 restricted area taxis. An additional fifty London-style taxis were introduced in late 2013, dispatched by Black and White Cabs. In 1956, one hire car was successfully fitted with a two way radio, leading to a new era of radio hire cars. Twenty-seven of these radio hire cars worked from the owners' homes as well as from ranks in the city, and picked up hails; these were then called public hire cars or taxis. Fares were calculated by the operators and were based on a return trip. Within the next year, Deluxe Taxis and Black and White Taxis were introduced and started servicing the public. Fares in Northern Territory are regulated by the
Government of the Northern Territory. Taxi meters must be certified each year and checked they are showing the correct set fares. Taxi vehicles are also required to have a roof sign, including two tariff indicator lights indicating the rate being charged on the meter, and the word 'TAXI' on the front, which is to illuminate when the taxi is currently operating and not already servicing a passenger.
South Australia As at 1 September 2020, there are 994 metro taxis, 253 country taxis and 102 metro wheelchair accessible vehicles registered in
South Australia. In addition, as at 1 September 2020, there are 780 accredited taxi only drivers in South Australia. Under the current legislation and the standards outlined by
Department for Infrastructure and Transport (DIT), vehicles used as taxis must meet road safety and basic amenity requirements. Taxis are to display the details of the booking service provider or operator and a vehicle inspection sticker on the left hand corner of the windscreen. On 1 October 2016, maximum fares for
Adelaide metro taxis increased, for the first time within a period of 3 years, by 3%. In Adelaide, fares are calculated by the
flagfall, distance travelled and waiting time. Tariffs set these rates depending on the time and day and the number of passengers in the taxi.
Cabcharge The Cabcharge account payment system was established in 1976 to provide a way to pay for taxi fares throughout Australia and participating countries. Cabcharge has been the subject of
Federal Court proceedings over alleged
anti-competitive practices including
predatory pricing activities and was subjected to a record high $15 million settlement for these behaviours. The company is also facing criticism of
profiteering for the 10% surcharge it imposes on taxi fares paid by card and the matter is currently being investigated by the
Reserve Bank of Australia, and the surcharge has been limited to no more than 5% in Victoria, New South Wales and Western Australia. == See also ==