In June 2014, shortly before Synchrony's
New York Stock Exchange debut, the
U.S. Consumer Financial Protection Bureau and the
Department of Justice reached a $225 million settlement with the company after it entered into a consent decree with the Consumer Financial Protection Bureau. The settlement stated that while operating as
GE Capital Bank, the company had engaged in deceptive and discriminatory credit card practices, primarily surrounding nefarious enrollment practices for add-on programs such as financial hardship relief. In 2020, consumer advocacy groups urged the
Consumer Financial Protection Bureau and
Comptroller of the Currency to investigate the use of PayPal Credit to pay tuition at for-profit schools, where students are generally ineligible for lower-cost federal loans. The advocacy groups classified the 24% interest rates, $40 late fees, and aggressive collection practices as "predatory." In May 2024, a class action suit was filed in New York alleging that CareCredit's interest rates of 32.99% violate state usury laws. == Legacy ==