The Taipei Metro provides an obstacle-free environment within the entire system; all stations and trains are
handicap accessible. Features include: accessible restrooms, ramps and elevators for wheelchairs and strollers, tactile guide paths, extra-wide faregates, and trains with a designated wheelchair area. Beginning in September 2003, the English names for Taipei Metro stations were converted to use
Hanyu pinyin before the end of December, with brackets for
Tongyong Pinyin names for signs shown at station entrances and exits. However, after the conversion, many stations were reported to have multiple conflicting English station names caused by inconsistent conversions, even for stations built after enactment of the new naming policy. The information brochures () printed in September 2004 still used Wade–Giles romanizations. The updated names were actually poorly romanized for some stations (notably
Daan and
Qilian, formerly Ta'An and Chili An respectively), as they lack an apostrophe or other separator between ambiguous syllables as recommended in
Hanyu Pinyin. To accommodate increasing passenger numbers, all metro stations have replaced
turnstiles with speed gates since 2007, and single-journey magnetic cards have been replaced by
RFID tokens. TRTS provides free mobile phone connections in all stations, trains, and tunnels and also provides
WiFi WLAN connections at several station hotspots. The world's first
WiMAX-service metro trains were introduced on the in 2007, allowing passengers to access the internet and watch live broadcasts. Several stations are also equipped with mobile charging stations.
Platforms architecture of on Most underground stations have
island platform configurations while a few have
side platform configurations. Most elevated and at-grade stations have side platform configurations, while a few have island platform configurations. All high-capacity metro stations have a long platform to accommodate all six-train cars on a typical metro train (with the exception of ). The width of the platform and concourse depends on the volume of transit; the largest stations include
Taipei Main Station, , and . Some other transfer stations, including , , and , also have wide platforms. Several stations have a
cross-platform interchange: Chiang Kai-Shek Memorial Hall, Guting, Dongmen and Ximen. Both lines' tracks in one direction use the lower floor, while both lines' tracks in the other direction use the upper floor. Dongmen station is unique in that the directions of travel on each floor are reversed, so that there's a cross-platform interchange when travelling between the city center and the suburbs. Each station is equipped with
LED displays and
LCD TVs both in the concourse and on the platforms which display the time of arrival of the next train. At all stations, red lights on or above automatic platform gates at stations flash prior to a train arrival to alert passengers and an
arrival melody would play (except on the and certain elevated and at-grade stations). Similarly, before platform screen doors were retrofitted, stations would have lights on the edges of platforms which would flash upon a train's arrival. This can still be seen on other metro systems such as the
Washington Metro. As of September 2018, all stations have automatic platform gates. Before 2018, all the stations on the Wenhu line and most stations on the , as well as a few stations on other lines, were equipped with
platform screen doors. A Track Intrusion Detection System had also been installed to improve passenger safety at stations without platform doors.
Signalling When the
Muzha Line first opened in 1996, the line was initially equipped with
automatic train operation (ATO) and
automatic train control (ATC), which in turn comprised
automatic train protection (ATP) and automatic train supervision (ATS); in particular the ATP relied on transmission coils and wayside control units whereas the ATO relied on dwell operation control units. The transmission coils are controlled by the Control Centre to ensure safety of the line and were positioned on the guideway. Among such coils included the PD loop, safety frequency loop, stopping program loop, vehicle station link and station vehicle link; these loops were cross-arranged to produce electromagnetic induction with the interval between two cross points being 0.3 seconds to both monitor the train and control its speed. However this fixed-block ATC system used on the Muzha Line was plagued with problems in its early years of operation and was replaced with the new moving-block
Cityflo 650 CBTC that was supplied by
Bombardier Transportation of Canada for the
Neihu Line. On the other hand, the heavy-capacity lines use the traditional fixed block system design, which were initially supplied by
General Railway Signal of
Rochester, New York, for the
Tamsui,
Xindian,
Zhonghe, and
Bannan lines; and later by
Alstom for the
Tucheng,
Xinzhuang, Luzhou,
Xinyi and
Songshan lines. Key components of the system include impedance bond, 4-foot loops, marker coils, alignment antennae and two-aspect light signals for the wayside as well as automatic train supervision which utilises
centralized traffic control.
Public art In the initial network, important stations such as transfer stations, terminal stations, and stations with heavy passenger flow were chosen for the installation of public art. The principles behind the locations of public art were visual focus and non-interference with passenger circulation and construction schedules. The artworks included murals, children's mosaic collages, sculptures, hung forms, spatial art, interactive art, and window displays. The selection methods included open competitions, invitational competitions, direct assignments, and cooperation with children. Stations with public art displays include: , , , , , , , , , , , Songshan Airport, , , and . Stations with art galleries include , , , and . station contains a small archeological museum.
Other facilities In addition to the rapid transit system itself, Taipei Metro operates several public facilities such as
underground shopping malls, parks, and public squares in and around stations, including: •
Zhongshan Metro Mall: – – (815 m, 81 shops). •
Ximen Underground Mall: north of (currently used as an office building and library). •
Longshan Temple Underground Mall: north and south sides. •
Global Mall: floors B1 to 2F. As of 2022 there are 229 shops within the stations themselves.
Transit is a transfer station between the Taipei Metro and the
Taoyuan Airport MRT. Transfers to
city bus stations are available at all metro stations. In 2009, transfer volume between the metro and bus systems reached 444,100 transfers per day (counting only
EasyCard users). Connections to
Taiwan Railway Administration and
Taiwan High Speed Rail trains are available at , and . Connections to
Taipei Bus Station and
Taipei City Hall Bus Station are available at and stations, respectively. The
Maokong Gondola is accessible from .
Taipei Songshan Airport is served by the station. A
metro system to connect Taipei to
Taoyuan International Airport has also been available since March 2017. Connections with the
New Taipei Metro are also available, specifically with the
Circular line and
Danhai LRT. == Rolling stock ==