An official Toriel
plush was released by
Fangamer. The plush contains a white heart soul inside, which can only be found if the plush is cut apart. This detail reflects her death scene in
Undertale, and was described by
Kotaku as "weirdly unsettling". The plush was designed by Toby Fox, who made a point of making her cuter. A
Nendoroid has also been released, coming with a pie accessory. Since appearing in
Undertale, Toriel has received generally positive reception.
Kill Screen writer Jess Joho described the character as "relying on the inhumanly selfless portrait of motherhood", but doing so with a purpose, praising the boss encounter with her as respecting the player's ability to think through a problem, as well as their basic instincts as a human being. Writer Arthur Conzi Zeferino discussed how Toriel and Asgore's attacks contrast with one another; where Toriel's attacks are weaker and she will avoid killing the human, Asgore's similar attacks are violent and determined. Toriel and Asgore share similarities in their music; they both use
chiptune music, strings, and tambourines. Additionally, they both use what writer Jason Yu described as "Royal
Ostinato," a low repeating figure, found in both "Heartache" and "ASGORE". Yu noted that these have different time signatures, which he appreciated for highlighting the "rhythmic difference between" these songs. Writer Matthew Perez found some interactions with Toriel, namely her dismissing the human's desire to go home with "This… this IS your home now" as "disturbing" and "manipulation," which he said made her motivations questionable. He discussed how the encounter with her before her fight made to feel "awry" due to the above-mentioned "uncharacteristic behavior" and the "atmospheric, intermittent, and low-pitched percussive sound," stating that it conveyed to the player that this was a "crucial decision-making moment." He discussed "Heartache," stating that the "complexity of this track complements the puzzling nature" of the battle. The decision regarding killing or sparing Toriel has been the subject of commentary. Jess Joho stated that the game holds up a mirror to "patriarchal" game design that encourages players to impatiently "sacrifice their own mother and humanity" rather than engaging with the enemy on a "human level". He also praised the game for remembering this on his next playthrough. Julie Muncy of
Kill Screen criticized the encounter with Toriel as unintuitive, saying that she lost the ability to trust the game after being seemingly forced to kill Toriel, which forced her onto the game's "Neutral" route. Writer Alexandra Müller discussed how Toriel serves as the tutorial for the spare versus kill mechanic of
Undertale, and that the fight with her is the culmination of the lessons Toriel teaches. They speak of how, after defeating Toriel, a long hallway and a moment of silence punctuates it, which is contrasted with the battle against Asgore, where the same thing occurs. They also spoke of how Toriel's soul breaking, visually represented as a broken heart, may invoke memories where players hurt their own mother, stating that it makes her death "universally recognizable" and "personal." When discussing killing Toriel, writer Jens Kjeldgaard-Christiansen noted that the way Flowey chastised and mocked the player if they reset after killing Toriel to try to spare her could be read as a criticism of the "save-load mentality," acknowledging the guilt that drives this "presuppose[s] the player's deliberative engagement with the game's fictional world." This moment was regarded as among the best fourth-wall-breaking moments in video games.
RPGSite writer Elizabeth Henges discussed having killed Toriel because she felt she needed to "prove [herself]," calling it an "eye-opening moment" when Flowey chastised her after resetting. Writer Joul Couture discussed killing Toriel, talking about his regrets for having done so due to the compassion Toriel offered the human. He also touched upon how players feel the urge to progress a story at any cost, which was true for him with Toriel. He discussed how Toriel's attacks were more powerful and vicious than anything he'd encountered, which spurred him to fight back. He noted how video games are often free of consequences, and how
Undertale differs from that, comparing it to saying something to a loved one that they regret for the rest of their life. Writer Frederic Seraphie discussed how the battle seemed to be guiding the player to killing Toriel; despite her advising the human to not kill, the way to avoid killing Toriel seemed obtuse. He also suggested that the song being called "Heartache" suggested that players were intended to kill her. He described that the choice of killing Toriel or quitting the game resembled the
Derridean idea of impossibility. He conducted a survey on players to determine how they handled the Toriel fight, having come to the conclusion that, despite the "
confidence interval being too large" to confirm, a majority of players ended up killing Toriel without meta knowledge that she could survive. He also found that the discovery that Toriel was not intending to kill them made players feel guilt for fighting her. == References ==