In 2004 the mobile phone company
Grupo lusacell (now AT&T México) would introduce the
optical fiber network throughout Mexico. During the expansion of optical fiber, they would begin to offer broadband and
VoIP services, as well as pay television under
Internet Protocol television. In September 2010, Totalplay Telecomunicaciones, S.A. de C.V. was officially founded after an agreement between lusacell and
Grupo Salinas, starting with beta users who would test the initial service. It would also serve as a replacement for the failed
DTT service . Totalplay would only offer Live TV and
Video on Demand services, and in 2011 Totalplay would be available for the Mexican market offering direct
fiber-to-the-home (FTTH), high-speed broadband,
HD and
interactive TV. In 2014 Grupo Salinas would acquire all of Totalplay after the purchase of lusacell by , in June 2021 the company would create its Colombian subsidiary Totalplay Colombia which by September 2022 had 6,000 users in the metropolitan area of
Bogotá, on 1 November 2022, the Totalplay TV option for laptops would stop working. On April 2, 2025, Totalplay announced an increase of 110 pesos for every additional 100 GB of consumption in its "symmetrical" internet packages which will be offered from April 15, this would generate several complaints among many users of the Totalplay service and a subsequent a tweet in response to upset users to clarify the issue of rising costs.
PROFECO, prohibited the company from changing its symmetrical internet plans without user authorization, Totalplay assured PROFECO that this increase is due to the abuse of some users to resell and redistribute the service illegally, PROFECO reminded the company that it should comply with its clauses and adhesion contracts with its users, which allow them to terminate them for illegal use of the service and for subcontracting and marketing them. == Services ==