In May 1993,
Sharon Mitchell (
Letitia Dean) tells
Nigel Bates (
Paul Bradley) that she will be late for his birthday party as she will be attending Tracey's
hen party. After Nigel meets and kisses
Debbie Tyler (
Nicola Duffett) during his birthday party, he asks Tracey where Debbie is. She replies that she left in a cab. In May 2003, Tracey has a
one-night stand with
Dennis Rickman (
Nigel Harman), the adoptive half-brother of Sharon, when he arrives in
Albert Square, despite the fact that she is married. The next day, he returns her underwear to her publicly over The Queen Vic bar, where she works. In August 2005,
Sam Mitchell (
Kim Medcalf) breaks into The Queen Vic pub with a crowbar, and Tracey discovers her, asking her to leave. Sam knocks Tracey out with the crowbar and drags her, unconscious, into the bathroom, locking her in. Sam goes downstairs to unearth the body of
Den Watts (
Leslie Grantham), who is buried in the basement, and when the police arrive, Tracey is comforted by
Little Mo Mitchell (
Kacey Ainsworth). After Sam is released from prison on bail, she apologises to Tracey, but Tracey appears shaken by the ordeal and scared of Sam. In August 2008, Tracey opens up when
Sean Slater (
Robert Kazinsky) questions why she is so quiet. She says she wants to keep herself to herself because she thinks that the
Mitchells are all "stark raving mad" and that she does not fear any new barmaids, as she has seen them come and go, but knows that she will always be behind the bar. She goes on to say that whoever lives in the pub is 'cursed' in her opinion, and that they will never be able to live happily together. In September 2009, Sam (now played by
Danniella Westbrook) is informed by her mother,
Peggy Mitchell (
Barbara Windsor), that Tracey still holds a grudge against her. On 26 November, Tracey covers for both Peggy and her son,
Phil Mitchell (
Steve McFadden), when bailiffs asks for them, by pretending she is just a barmaid from an agency and does not know them. She then informs Phil's son,
Ben Mitchell (Charlie Jones), that he needs to tell Phil that the bailiffs are looking for him and want to repossess his car. In March 2009, Peggy's fiancé,
Archie Mitchell (
Larry Lamb) makes Tracey a cleaner at The Queen Vic, and she is pleased for the extra money. In April, Phil's girlfriend,
Shirley Carter (
Linda Henry) accuses him of drinking again. However, Phil covers this up by saying that he had broken a bottle of alcohol earlier, and Tracey backs him up. In December, Archie and his new fiancée,
Janine Butcher (
Charlie Brooks), take over the pub, ousting Peggy and
her family. Tracey is unhappy with the way Archie and Janine treated Peggy and the rest of the Mitchell family, and when Janine tells Tracey to put some tinsel in her hair and to keep an eye on the Christmas dinner, Tracey leaves a note saying "Gone fishing", implying that she has resigned. When
Mo Harris (
Laila Morse) opens a betting circle on the identity of Archie's killer, she lists Tracey as the rank outsider, giving her the nickname 'Silent Assassin'. In January 2010, the pub's new owner and Archie's daughter,
Roxy Mitchell (
Rita Simons), gives Tracey a warning for arriving two hours late, but Peggy explains that she asked her to come in late as she has done a lot of unpaid overtime recently. Later, Roxy sacks Tracey because she wants the pub to have younger bar staff. Peggy demands that Roxy begs Tracey to come back for the evening shift as workers like Tracey are "gold dust". Peggy tells Tracey on the phone that can have her job back but Tracey hangs up. Tracey decides to take Roxy to an
unfair dismissal tribunal, so Roxy says she will audition a new barmaid, giving Tracey a chance but making sure she loses. However, when Roxy realises she does not know how to run a pub, she gives Tracey her job back. Tracey suggests a curry night, and Roxy is happy to leave Tracey in charge of it, saying it is the most she has ever heard her speak. In March,
Billie Jackson (
Devon Anderson) holds up The Queen Vic, asking Tracey for cash and saying he has a gun. She fills his bag with cash but Phil takes it off her. In September, following a fire at The Queen Vic, Tracey starts working at
Ian Beale's (
Adam Woodyatt) fish and chip shop. The next month, Ian's best friend,
Alfie Moon (
Shane Richie) offers Tracey her old job back at The Queen Vic, along with
Stacey Branning (
Lacey Turner), after he reopens the pub and she quits her job at the fish and chip shop. In January 2011, Tracey appears behind the bar, questioning Alfie's wife,
Kat Moon's (
Jessie Wallace), decision to reopen the Vic, following the 'death' of her baby and offering to cover while Kat takes a break. Kat questions how Tracey leads a normal life, serving in the Vic and going home to her husband and tells her she wished she had her life. She then proceeds to enquire about how her son, Tom, is. Tracey sadly replies he is living with his father, implying Tracey is divorced from his birth father. Kat apologises and suggests perhaps Tracey needs the break more than she would, but Tracey laughs off the suggestion insisting she prefers to keep herself busy. In June 2012, Tracey gives Stacey's mother,
Jean Slater (
Gillian Wright) her job back on the flower stall. However, Tracey later sacks her after she rows with customers,
Michael Moon (
Steve John Shepherd) and Janine. In December 2013, Phil sells the pub to
Mick Carter (
Danny Dyer) and when Tracey arrives to work her shift, Mick's wife,
Linda Carter (
Kellie Bright) tells her that she is not wanted anymore. Shirley witnesses this and tells Linda that Tracey is "part of the furniture" at The Queen Vic. Tracey is then later seen when she and Linda become friends, and she resumes her job at The Queen Vic. In September 2015, Tracey is shocked when she answers The Queen Vic telephone to
Kathy Sullivan (
Gillian Taylforth), who is believed to be dead. Kathy asks Tracey to pass on an address to Phil. After being confronted by Mick, she finds Phil. Phil tries to persuade her it was a joke, but Tracey is not convinced, and knows it was Kathy; she gives him Kathy's whereabouts. The following month, Tracey finally meets Kathy again and welcomes her home. In April 2017, the freehold of The Queen Vic is sold when the Carters get into debt. Business consultant,
Fi Browning (
Lisa Faulkner), advises that the pub is overstaffed, and suggests two members of staff need to go. The Carter family refuse to sack Tracey, who they describe as "an institution", but new bar manager,
Woody Woodward (
Lee Ryan), insists Tracey has to go. An upset Tracey runs from the room after Woody sacks her. A farewell party for Tracey is thrown, but she decides not to show up for it and everyone decides to boycott The Queen Vic.
Vincent Hubbard (
Richard Blackwood) then offers Tracey a job at his bar, The Albert. When Linda returns from Watford, Fi is annoyed when Linda gives Tracey her job back without consulting her. == Other appearances ==