The singer
Shara Nelson met the members of Massive Attack when they were part of the Bristol
sound system collective
the Wild Bunch, and sang on their 1986 single "
The Look of Love". "Unfinished Sympathy" developed from a song Nelson had been writing, which she had provisionally titled "Kiss and Tell". While Massive Attack were working on their debut album,
Blue Lines, in Bristol's Coach House studio, they overheard Nelson singing the melody to herself. They and the producer,
Jonny Dollar, saw potential in the song and encouraged her to develop it. Massive Attack, Nelson and Dollar worked on the song during a
jam session, using a drum machine, keyboards and Nelson's vocals. It acquired the name "Unfinished Sympathy" – a pun on
Franz Schubert's 1822 "
Unfinished Symphony" – during this session. The Massive Attack member
Robert Del Naja said: "I hate putting a title to anything without a theme, but with 'Unfinished Sympathy', we'd started with a jam... The title came up as a joke at first, but it fitted the song and the arrangements so perfectly, we just had to use it." The orchestral section was originally composed by
Dollar and played on a synthesiser, but, according to the Massive Attack member
Andrew Vowles, "The synth sounded too tacky, so we thought we may as well use real strings. The orchestra definitely changed the feeling of the song, making it heavier and deeper with more feeling." Dollar, who was not classically trained to orchestrate strings, contacted the music producer
Wil Malone to arrange and conduct them, which were eventually recorded in
Abbey Road Studios, London. According to Vowles, the orchestra "were really good [but] it took them about five takes to do it because they were slightly behind the beat". Massive Attack had not taken the cost of the orchestra into account when planning the budget for
Blue Lines, and had to sell their car to pay for it. ==Composition==