The centre is run and owned by the Coate family who have been growing willow on the Somerset Levels since 1819 and making baskets since 1904. During the
Victorian era wicker furniture became popular as it was believed to be more sanitary, collecting less dust when compared to upholstery. Large numbers of people were employed, some as "
outworkers" processing the willow in their own homes. The company has remained in the same family since. Several varieties of willow are grown on the , the majority being
Salix triandra The willow is then cut and processed to produce different colours. The willow is boiled and then the bark removed. Bark removal was originally carried out by hand but is now mechanised. In addition to willow for basket making, the company also uses it to make
Charcoal, which is sold under their own label and for other brands since the 1960s. The centre was opened by
David Bellamy in 1987. Particular efforts have been made to ensure the museum is accessible to those with visual and mobility impairments. == Exhibits ==