Jones was born in
Pentyrch, a small village outside
Cardiff. In 2007, she attended the
World Scout Jamboree as a Scout, and was the main performer singing "
Jambo", the theme song of the jamboree. Lucie was also a part of Cardiff's own Scout and Guide Gang Show.
The X Factor Jones auditioned for
series 6 of
The X Factor UK with the song "
I Will Always Love You". She advanced to the live shows, and was mentored by
Dannii Minogue. Jones was eliminated in week five, during the final showdown against
John & Edward after the result went to deadlock with
Louis Walsh and
Simon Cowell voting to eliminate Jones while Minogue and
Cheryl Cole voted to send home John & Edward. After her elimination, 1,113 viewers complained about Cowell sending the result to deadlock rather than sending home John & Edward in a majority vote.
West End After being eliminated from
The X Factor, Jones was signed to
Select Model Management, and began a modelling career. In May 2010, Jones was signed by
Cameron Mackintosh to play
Cosette in the
West End production of
Les Misérables. In September 2010, she was revealed to be the face of Wonderbra's Full Effects campaign. In 2010, she appeared in
The Sarah Jane Adventures episode, "
Lost in Time: Part Two". Jones played the role of Meat in the 2013 arena tour of
We Will Rock You. Jones also played the role of Victoria in the musical
American Psycho at the
Almeida Theatre in December 2013. In February 2015, Jones appeared as Melody Carver in ITV's
Midsomer Murders, in the episode "The Ballad of Midsomer County". In April 2015, Jones played the role of Emma in the showcase performance of
Like Me, at The Waterloo East Theatre. In March 2015, she was cast as Molly in the Chinese tour of
Ghost the Musical. In April 2016, she played the lead role of
Elle Woods in
Legally Blonde at the
Curve. In 2016, she was cast as Maureen Johnson in the UK tour of
Rent. Jones appeared in a summer run as Holly in the UK Tour of
The Wedding Singer from 20 June to 19 July 2017. Between September 2017 and June 2018, she reprised her role as Elle Woods in a UK tour of
Legally Blonde.
Eurovision Song Contest 2017 . In January 2017, Jones competed in
Eurovision: You Decide, the United Kingdom's national final for the
Eurovision Song Contest 2017. Her song, "
Never Give Up on You", was co-written by
Eurovision Song Contest 2013 winner
Emmelie de Forest. On 27 January 2017, Jones won the televised show, and was confirmed to be representing the United Kingdom in the Eurovision Song Contest 2017, in
Kyiv. Jones's performance was shown in excerpt at the contest's first semi-final and, following this, betting odds went on to surge. At the Grand Final Jones performed eighteenth in the running order and went on to score 111 points through combined voting from the jury and public. Jones also managed to score 12 points from Australia's professional jury. An article in the
International Business Times stated that she blamed
Brexit for the "disappointing" result though Jones said in a televised interview with the
BBC that she had noticed no effect from Brexit in the attitude towards her from fellow contestants and fans of the show.
Return to musical theatre Jones made her debut as Jenna in
Waitress on 17 June 2019, taking over from
Katharine McPhee. For 2 weeks from 13 January 2020, she was briefly replaced by
Desi Oakley (who had played Jenna in the US tour) due to an illness that also affected her two understudies. From 27 January to 21 March 2020, the role was to be played by
Sara Bareilles for an 8-week run, with Jones stepping back into the role until the show closed on 4 July 2020. However, on 14 March 2020, the show closed early due to the
COVID-19 pandemic. Jones reprised the role of Jenna on 4 September 2021 for the rescheduled UK & Ireland tour (originally set to start November 2020). Prior to the pandemic, Jones performed her first solo concert on 16 February 2020 at
The Adelphi Theatre. A live album
"Lucie Jones: Live at the Adelphi" was released on 25 September 2020. In Summer 2021, Jones took on the role of
Fantine in the
West End production of
Les Misérables, ending on 29 August 2021 so that she could resume her role as Jenna in Waitress for the 2021/2022 UK Tour, starting on 4 September 2021. Jones made her debut as
Elphaba in
Wicked at London's
Apollo Victoria Theatre on 1 February 2022. She concluded her run in the show on 4 March 2023, and reprised the role of
Fantine in the
West End production of
Les Miserables on 27 March 2023, taking over the role from
Ava Brennan. She was then succeeded by
Katie Hall on 25 September. From April 29-30th 2024, Jones played role of Catherine in the 50th anniversary London concert production of
Pippin.In the summer of 2024, she played the lead role of Genevieve in the musical ''
The Baker's Wife'' at The
Menier Chocolate Factory in London. After a first workshop in October 2023 at the
Battersea Arts Centre, Jones starred as Jenna Rink in the premiere of the musical
13 Going on 30, which ran from 21 September 2025 to 13 October 2025 at
Manchester Opera House. The show is based on the
movie of the same title and directed by
Andy Fickman. Fellow cast members include
Grace Mouat as Lucy and
David Hunter as Matt. Lucie Jones completed a National tour with The Fulltone Orchestra in April and May 2023. In May 2024, Jones performed a solo concert at
Cadogan Hall, with guest appearances from
Alfie Boe and notably, Eurovision's
Sam Ryder. Similarly, in December 2024 and 2025, she carried out an annual Christmas concert at
The Gate Arts Centre in Cardiff, Wales. On 16 February 2026, Jones performed her largest sold-out solo show at
The London Palladium. ==Works and performances==