In her first six years in the soap, Bianca's storylines included affairs, feuds, bereavements, abortion, and a problematic marriage to Ricky Butcher. The dynamics of their relationship were clear from the start, with Bianca portrayed as the dominant, bossy and authoritative partner, while Ricky was shown as the hen-pecked, dim-witted "loser" or "soft touch", comically under the thumb of his female counterpart. Rampton has suggested that Bianca's catchphrase – "Rickaaaaaaay!" – transitioned, becoming "shorthand for any sort of heinous henpecking." One of the first notable storylines featuring the couple occurred in 1995, when Ricky cheated on Bianca by sleeping with her "put-upon sidekick",
Natalie Evans (
Lucy Speed). On-screen Natalie and Ricky found themselves sidelined and bullied by Bianca, forcing them together and leading to their eventual affair, which continued for several weeks on-screen, with Ricky seeing both Natalie and Bianca. The storyline reached its climax on 21 February 1995; 17.0 million viewers tuned in to witness Bianca discovering that her boyfriend was sleeping with her best friend. The characters separated but reconciled later in the year when Ricky supported Bianca through a personal crisis: the revelation that she had unknowingly tried to seduce her estranged father
David Wicks (
Michael French). Various crises between the characters were featured over the following years, causing them to break up and reconcile numerous times. In the book
Seeing Things: Television in the Age of Uncertainty, author John Ellis uses the couple's combustible relationship as an example of emotional intensity and pathos: "A couple like Ricky and Bianca [...] can have constantly sniped at each other for several episodes, for no apparent dramatic purpose except that it is the nature of their relationship. Then they will suddenly be confronted by a life-changing decision [...] There is suddenly a shift in emotional intensity for the audience. Every word now counts, and all the previous audience attitudes of irritation or even condescension to this 'not very bright couple' [...] become a feeling of utter absorption in their dilemma." The BBC has reported that Bianca and Ricky's on-off romance "captivated millions of fans", and in April 1997 attracted "one of the biggest soap audiences ever", with 22 million viewers tuning in to see them marry. In 2000, Owen stated that the storyline he most enjoyed in
EastEnders was the build up and marriage to Bianca, because "the public's enthusiasm for the event was a great motivation".
Spina bifida In 1997, the character was featured in a storyline about
hydrocephalus ("water on the brain") and
spina bifida, a developmental
birth defect resulting in an incompletely formed spinal cord of the baby. After becoming pregnant with Ricky's baby, a pre-natal scan revealed that her unborn foetus had the conditions. In the storyline, Bianca agonised about whether or not to have an
abortion, but eventually decided to terminate her pregnancy at 20 weeks. In scenes shown after the abortion, Bianca and Ricky were given the chance to see and hold their dead daughter, named Natasha, after the birth (Ricky was unable to do this, though Bianca later said her baby had been "perfect"), and a period of heavy grief followed as the characters came to terms with what they had done. The Peterborough-based
Association for Spina Bifida and Hydrocephalus (ASBAH) helped and provided information to the programme makers during the storyline. Bianca's decision to abort reportedly angered a proportion of viewers, including parents with disabled children, who rang the BBC to complain that they showed the abortion of a disabled baby. However, many were "moved" by the storyline, Palmer was nominated in the 'Best Actress' category at the
Royal Television Society Awards – the first soap actress to ever be nominated. The ASBAH issued a public plea to
EastEnders, urging them to allow Bianca's second baby to be born with spina bifida, in order to show parents that having a baby with spina bifida is "not the end of the world". This did not occur, however, and Bianca was shown to give birth to a premature but healthy baby,
Liam, in an episode that aired on Christmas Day 1998.
Departure (1999) The character was featured in various other storylines, including a close friendship with her childhood friend,
Tiffany Mitchell (
Martine McCutcheon); a feud with Tiffany's volatile husband,
Grant Mitchell (
Ross Kemp); a tug-of-love for Ricky's affections with his first wife and Grant's younger sister,
Sam (
Danniella Westbrook); a one-night stand with
Lenny Wallace (
Des Coleman), causing a
sexually transmitted disease scare; and coping with Tiffany's death. In November 1998, the BBC announced that Patsy Palmer had decided to leave
EastEnders to spend more time with her family. Bianca's exit storyline revolved on an extramarital affair with her mother's new boyfriend
Dan Sullivan (
Craig Fairbrass). Lindsey Coulson, who played Bianca's mother Carol, returned to the serial especially to facilitate Palmer's exit. Carol had last been seen on-screen in 1997. When the affair was uncovered, Bianca was disowned by Carol, and her marriage to Ricky ended after Carol forced her to confess the affair to him too. Bianca's exit week was spread out over five episodes, beginning with an hour-long special on Sunday 5 September 1999 (at the time the typical weekly broadcast was 3 episodes a week).
Mal Young, BBC's Controller of Continuing Drama Series, described the revelatory hour-long Bianca special as a
Play For Today, and Kathryn Flett of
The Guardian described the week's episodes as a "bravura, edge-of-the-sofa, five-night performance". Nicola Methven of the
Daily Mirror has described the discovery of Bianca's affair as "one of the truly great emotion-charged scenes in soap history". Bianca left Walford on a train for Manchester with her son Liam, in an episode that aired in September 1999. In 2001, Bianca's exit storyline was voted as one of "Top 20 greatest soap moments of all time". Chosen by thousands of TV viewers, the televised countdown was presented by
Dale Winton and aired on
ITV in 2001.
Spin-off (2002) In 2001, the BBC announced that Patsy Palmer and Sid Owen would reprise their roles as Bianca and Ricky, for a special spin-off, entitled
EastEnders: Ricky & Bianca. Filmed in Manchester in January 2002, the two part, hour-long special reunited the characters for the first time in over two years. The spin-off or "soap bubble" was part of plans by
Mal Young, the BBC controller of drama serials, to expand the
EastEnders brand. He created a "bubbles unit" to make, at most, six one-off specials a year.
EastEnders: Ricky & Bianca aired in May 2002, and proved a ratings winner, with more than 10 million viewers tuning in. In the spin-off, Bianca had fallen upon hard times, and accidentally got a visiting Ricky embroiled in a drugs heist. Despite talk of reconciling, Bianca opted to leave Ricky behind once again, leaving Liam in his care. The spin-off brought in various characters unrelated to the main serial, including Vince, Bianca's drug dealing boss played by
Craig Charles, and Ricky's fiancée Cassie, played by
Sally Ann Triplett. Both Ricky and Liam returned to the main serial as regular characters later that year, without Bianca. In an interview, Palmer discussed the spin-off and the reasons why she did not want to return to
EastEnders: "I have absolutely no desire to return to
EastEnders. Not at all. In fact, I think that brief spin-off of a storyline for Ricky and Bianca was a double-edged sword. On one hand, I don't think we should ever have done it, it was a mistake on my behalf. But on the other, it convinced me that Bianca was someone that I did not want to see again. She was past history as far as I was concerned, I certainly learned that. Don't get me wrong, I had the time of my life when I was in
EastEnders in the middle and late nineties and I worked with some terrific people both in front of and behind the camera. But that was then and this is now – the cast has nearly all changed and going back would be worse than foolish." In August 2005, Palmer reiterated that she had no desire to return to
EastEnders and branded the show "rubbish".
Reintroduction (2008) Despite Palmer's earlier reservations, it was announced on 29 October 2007 that she would be reprising the role of Bianca.
EastEnders executive producer
Diederick Santer said he was "delighted" that Bianca was returning, commenting: "Millions grew up with her and, like the audience, I can't wait to see her back in the show. I'm really looking forward to the next chapter in her story." Santer commented: "First Patsy comes home, now Sid! Ricky and Bianca were a hugely popular and well-loved partnership on the show, spawning one of the best (and perhaps most irritating) of TV catchphrases – Rickaaaaay!" To promote the characters' return, the BBC began airing trailers across the BBC network in March 2008. One trailer utilised Bianca's "trademark holler" of Ricky's name, which is so loud that it smashes the windows of The Queen Victoria public house. The trailer features
The Righteous Brothers's "Hung on You". Another trailer sees Bianca singing
The Jackson 5 hit "
I Want You Back" and performing a dance routine with her four children. Within three days of being posted on the video sharing website
YouTube, the trailer had been viewed 52,000 times. The character returned on-screen on 1 April 2008, but made her first appearance back in the soap's setting of Albert Square the following week, drawing 10.4 million viewers and 42.6% of the total TV viewing audience. In the storyline, Bianca had fallen on hard times, and after being evicted from her flat her children were taken into custody, so Bianca returned to Walford to seek help from her grandmother
Pat Butcher (
Pam St Clement). In the documentary
EastEnders: Ricky and Bianca, which aired to celebrate the character's return, the changes in Bianca's character were noted: "The carefree, wild child of yesterday, has been replaced by the wore-torn and downtrodden single mum of four. Bianca has done what she always wanted to avoid, repeating the mistakes that her mother Carol had made."
EastEnders' series consultant
Simon Ashdown has commented, "Bianca's still the same Bianca in a way, she still speaks before she thinks, comes out fists flying. She's got that family of misfit kids with different fathers [...] She's like Carol." The BBC described the character's comeback as a "big hit". However, James Walton from
The Telegraph accused the Jackson family of being melodramatic and "boring", adding "Perhaps the storyline is meant to be an updated version of [1966 BBC drama]
Cathy Come Home – yet if so, the writers have forgotten one important thing. We're supposed to be rooting for the mother rather than for Social Services."
Tony King and pedophilia Bianca's most notable initial storyline upon her return was a
pedophilia plot revolving around her new boyfriend
Tony King (
Chris Coghill), and her 15-year-old step daughter, Whitney. The idea for the storyline was conceptualized by writer
Simon Ashdown and other scriptwriters, when they were brainstorming ideas for Bianca's return to
EastEnders. They pitched the idea to
John Yorke, controller of BBC drama production, who said that "It drew a sharp intake of breath. Most
EastEnders stories that have been good and successful have been the ones that caused the sharp intake of breath, so they're always the kind of stories you look for." However, pedophilia as a storyline had been pitched before, but the idea had been vetoed because they could not find the right storyline and characters to proceed and, as the topic was so controversial, producers had been unwilling to take the risk. The storyline prompted an increase in calls to the children's help-line,
ChildLine. When asked how she felt about the storyline, Palmer commented: "It would be brilliant if it helped somebody. If one person out there who's been abused saw that [the legal system] go out of their way to make it easier on the victim – Whitney's evidence is given by video link – it will be worth it."
Reunion with Ricky Butcher In November 2009 it was announced that coinciding with the return of her on-screen family and the 25th anniversary of
EastEnders, Bianca and Ricky would remarry in February 2010. Palmer told ''
What's on TV'' magazine: "I prefer it when Ricky and Bianca are not together but it's great too when they are. I'm looking forward to the return of her family. Bianca hasn't spoken to her mum since the whole Dan thing so it'll be good stuff." Talking about the 25th anniversary week, Santer explained that he wanted great stories to get people talking, saying "That's [...] why we're doing the soap wedding of the year – and perhaps the soap wedding of the decade – with Ricky and Bianca. The romance played against the thriller story is a great balance, which I hope the audience will be both gripped by and satisfied with. The wedding is the perfect opportunity for us to bring back the much-loved Jackson characters – Carol, Sonia, Robbie and Billie."
Temporary departures (2011–2012) On 1 August 2010, it was reported that Palmer was pregnant with her fourth child and that she would take maternity leave from
EastEnders. To facilitate the departure, Bianca will feature in a major storyline, which executive producer
Bryan Kirkwood said was the only possible reason Bianca would have for leaving her family. In December 2010, it was announced that
Natalie Cassidy would return as part of Bianca's departure storyline which started in January 2011. Bianca's departure was broadcast on 21 January 2011. Palmer gave birth earlier than expected, meaning that she started leave three weeks before she planned to. Key moments were therefore not filmed, and changes had to be made to the storyline to accommodate her absence. Bianca reappeared from December 2011, though Palmer stated in February 2011 that she was in no hurry to return, did not miss it and did not know when she would be back. On 19 July 2011, Palmer revealed that she had signed a new 'working mums' contract and would be returning before the end of the year. It was confirmed in April 2012 that Bianca, Carol and Bianca's children would depart Albert Square later that month for six months. Bianca left the show on 27 April 2012, when she was sent back to prison for attempting to steal from the market, before returning on 27 November of that year.
Relationship with Terry Spraggan and departure (2014) It was announced on 23 August 2013, that Bianca's latest boyfriend,
Terry Spraggan (
Terry Alderton) would arrive on the square, a short time after meeting him off-screen in Manchester. It was confirmed in April 2014 that Palmer would be leaving
EastEnders and her final scenes will air in the Autumn. A spokesman for Palmer said: "Patsy is really sad to be leaving the show as she loves playing Bianca and working with executive producer
Dominic Treadwell-Collins but she knows it's the right decision at this time in her life."
Subsequent returns On 22 May 2019, it was announced that Palmer would reprise her role as Bianca for a guest stint, five years after her departure. The decision to reintroduce the character was made by
Jon Sen, the show's new
executive producer, who revealed that this was "high on [his] wish list" when he joined the soap. On the character's return, Palmer commented, "I've always said it's odd when major characters don't return when something [major is happening]." and the character returns in episode 5982, originally broadcast on 2 September 2019. Palmer's return marks the first time she has been invited back to
EastEnders. Her agent informed her that the story team had planned a story for Bianca, so she agreed to a return. The show's senior executive producer,
Kate Oates, revealed that she planned for the character to return for the show's autumn launch, since she wanted to reintroduce "some classic names in the show". The costume department purchased a new wardrobe for Bianca, which Palmer liked and thought reflected more modern clothing. Oates wanted to reintroduce Bianca as part of a bigger story and wanted to create a story that "propels after she's gone". Sen confirmed the new plot, describing it as "a gripping new story". A show spokesperson confirmed that producers had invited Palmer to return again for Whitney's story involving Leo after she kills him in self defence. In February 2024, it was announced Palmer would be reprising the role once again and that Bianca would be returning for a "short stint"; after appearing in two episodes airing on 4 and 5 March, Bianca appeared for a further five weeks from 29 April until 12 June and again from 23 September, of the same year. During this stint, Bianca appeared more regularly and also made an appearance in the
live episode for the shows 40th anniversary which involved the culmination of her storyline with
Reiss Colwell (
Jonny Freeman) after he kidnapped her for four months. In June 2025, Palmer did not rule out another return for the character. ==Storylines==