The 1909 amalgamation of the (previously separate) Customs and Excise services required a new corporate structure, which substantially remained in place until 1971. The new Board of Customs and Excise had oversight of three inter-linked branches, each with its own management structure: • The Headquarters Staff (based in London) • The Outdoor Service (based at
Customs and Excise offices all around the country) • The Waterguard (
uniformed preventive service: based at coastal locations, airports and border crossings). The
Board of Customs and Excise was made up of eight commissioners appointed by
letters patent under the Great Seal and chaired by a
Permanent Secretary. The board was responsible to the
Chancellor of the Exchequer for collecting and accounting for all customs and excise revenues and for 'the management of all matters belonging and incidental to such collection'. The
Headquarters Staff had oversight of policy implementation and management, as well as providing central accounting, legal and administrative services; its operation was akin to that of a
government department. The
Outdoor Service was divided into geographical areas called collections, each overseen by a collector (a senior official who acted as the board's representative). Initially there were ninety-two collections (formed by merging the previously separate Customs collections and Excise collections) but these were later reduced: to thirty-nine by 1930, twenty-nine by 1971. The collections were subdivided into districts (each overseen by a surveyor) within which were several stations, each staffed by one or more officers of Customs and Excise. In each collection, the stations were responsible for assessment of duty while the collector's office focused on collection of revenue. The
Waterguard carried out preventive work; it worked closely alongside the Outdoor Service but was separately constituted with its own management structure and its own geographical 'divisions'. After 1971, management structures were streamlined and unified, with
Civil Service grades replacing the previous disparate ranking structures in most areas. At the same time the Waterguard ceased to operate as a separate body, although uniformed customs officers continued to be involved in preventive work.
Personnel ; opened 1993, closed 2012. The majority of the Headquarters Staff belonged to the Civil Service grades (generally clerical, executive, and secretariat). The main grades in the outfield were: clerical staff, Officer of C&E, Allowanced Officer of C&E (the allowance was for taking on certain administrative duties e.g. rostering), Surveyor of C&E – all of which were at 'district' level and then assistant collector, deputy collector and collector (regional management). The regions of London Port and Liverpool (later 'London Airports' was added) were graded as slightly higher than the others. All grades were amalgamated and incorporated into the general Civil Service grades in 1971. Established in the mid-twentieth century to combat
fraud and
drug smuggling, the Investigation Division was headed by a Chief Investigation Officer, equivalent in rank to a collector, assisted by a Deputy Chief Investigation Officer and a number of assistant chief investigation officers. Each team of, usually, six was headed by a senior investigation officer (equivalent to a surveyor or SEO) and consisted of a mix of investigation officers and higher investigation officers. Officers of the
Waterguard had their own rank structure, namely: Assistant Preventive Officer (APO), Preventive Officer (PO) and Chief Preventive Officer (CPO); all these routinely wore uniform (see below). Higher grades were the Assistant Superintendent and Superintendent, neither of whom wore a uniform. After 1971 the Waterguard was renamed the Preventive Service and integrated into the main structure of HMCE. POs were renamed
Executive Officers (Preventive) and APOs
Assistant Officers (Preventive). Customs and Excise officers had authority throughout the country, including the powers of entry to premises and of
arrest (though at times requiring the presence of a police constable). HMCE had an overall headcount of 23,000 staff in 2004 before the merger with Inland revenue.
Uniform The uniform worn by officers of the
Waterguard was identical to
Royal Navy officers’ uniform with the exception of the cap badge (a crowned
portcullis with flying chains), buttons (a crown rather than the
fouled anchor) and the cuff rank lace (which only extended halfway round the cuff, rather than full cuff as in the Royal Navy (this possibly believed to be a WWII cost-cutting measure)). Prior to 1946, Chief Preventive Officers (CPO) wore two and a half gold stripes on their uniform while Preventive Officers (PO) had one stripe and Assistant Preventive Officers (APO) no stripe. After that date CPOs wore three stripes, POs two stripes and APOs one stripe. All uniformed grades wore a
Navy curl; CPOs were further distinguished by having a row of
gold oak leaves on the peak of the cap. After 1971 the same uniform was adopted by uniformed officers of the Preventive Service. ==Corporate history==