Despite providing fare, time and vehicle location, the Department for Transport has ruled out including key accessibility information on bus stops, stations and vehicles despite the Bus Services Act making specific provision for open data, 'for the purpose of facilitating travel by disabled persons'. A number of operators have struggled to provide the data required by the deadlines provided by the Bus Open Data Service, requiring providers to implement alternative solutions. The
Confederation of Passenger Transport, and operators of
home-to-school transport, criticised the requirement for operators to provide data about registered home-to-school bus services, and the exemption of
Section 22 community bus services. Writing in
Buses magazine,
Centrebus Group owner
Julian Peddle called the service "a horrendously bureaucratic and over-engineered system designed by well-meaning but clueless officials in London. It’s running late, does not work properly, and has involved the industry and local authorities in vast amounts of needless work. It’s supposedly been running since January 2021, but has not improved things in the wilds of Shropshire, and never will, because government bureaucrats don’t understand the problem, so have no chance of solving it." ==References==