The newly opened Thompson Tower skyscraper is a , 350-storey
shopping complex and self-contained city which stocks every commercial item produced. Among its first visitors are the Carter family, comprising married couple Joe and Blanche and their young son, Tommy. Leaving their car in the basement car park, they look for a way up to the tower but get lost in a maze of corridors. As they try to get their bearings, a car crash in the car park causes a fire that consumes the basement and threatens the tower above it. In an attempt to contain the blaze, the tower's controllers close all the corridor
bulkheads. Having inadvertently stepped into a video surveillance blind spot, the Carters are missed by the security cameras in their corridor and are sealed in before the controllers notice their presence. Despite the containment effort, the fire passes through the ceiling vents on each floor and engulfs the tower. Due to an electrical failure, the controllers cannot raise the bulkheads, trapping the Carters underground as their corridor fills with smoke. Firefighters are unable to bring the blaze under control, and although everyone above ground is evacuated, the tower is set to collapse. With no way to reach the Carters, the Tower Controller calls International Rescue for help. On
Tracy Island,
Scott and
Virgil have been recovering from the side effects of
Brains' new, faster-acting
cutting gas. Informed of the tower's emergency call by
John on
Thunderbird 5,
Jeff dispatches Scott and Virgil to the disaster zone in
Thunderbirds 1 and
2, the latter carrying
the Firefly and the Mole. By the time both brothers arrive, the tower has fallen and the basement roof is buckling under the weight of the wreckage. Scott and Virgil realise that the only way to reach the Carters in time is to cut through the fire doors with the oxyhydnite equipment, whatever the risks from the side effects. Virgil uses the Firefly to clear the burning remains of the Thompson Tower from the area. He then joins Scott in the Mole as they tunnel into the corridor system half a mile from the trapped family. The Tracys quickly cut their way through the numerous fire doors, with no ill effects from the oxyhydnite gas, and manage to rescue the Carters just as the corridor roof caves in. The underground corridors collapse, but the Tracys and the Carters escape to the surface in the Mole, to the relief of the Tower Controller. Back on Tracy Island, Brains realises that the extreme heat in the underground corridors negated the side effects of the oxyhydnite gas. With electrically heated tanks in place, the equipment will be safe to use in any conditions on future rescue operations. ==Regular voice cast==