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Dollywood

Dollywood is a theme park that is jointly owned by Herschend and country singer-songwriter Dolly Parton through her entertainment company, Dolly Parton Productions. It is located in the Knoxville metropolitan area in Pigeon Forge, Tennessee, near the gateway to The Great Smoky Mountains. Hosting nearly 3 million guests in a typical season from mid-March to the Christmas holidays, Dollywood is the biggest ticketed tourist attraction in Tennessee. It has won several international awards.

History
Rebel Railroad (1961–1963) The park opened in July 1961 as a small tourist attraction owned by the Robbins brothers from Blowing Rock, North Carolina, named Rebel Railroad; it included a steam locomotive (the former WPY 192), a general store, blacksmith shop, and saloon. With a theme inspired by the centennial of the Civil War, the train ride let visitors experience "attacks" by Union soldiers, train robbers, and Native Americans. The train and its riders were protected by Confederates who fought off the attacks. The park was modeled after the Robbins brothers' first successful theme park, Tweetsie Railroad in Blowing Rock. Goldrush Junction (1964–1974) For the 1964 season, the park was renamed "Goldrush Junction". In 1970, Art Modell – who also owned the Cleveland Browns football team – bought Goldrush Junction. The park retained the railroad and added an outdoor theater and the Robert F. Thomas Chapel. Goldrush (1975–1976) For the 1975 season, the park name was changed to "Goldrush". In April of 1976, Jack and Pete Herschend, owners of Silver Dollar City, bought Goldrush. The park continued to operate as Goldrush for the 1976 season. Dollywood (1986–present) , America's first wing coaster In 1986, Dolly Parton, who grew up in the area, bought an interest in Silver Dollar City. From 1986 to 2010, the park doubled in size to . On November 16, 2010, Dollywood earned the Liseberg Applause Award, which Dolly Parton accepted during a ceremony at IAAPA Attractions Expo 2010 in Orlando. 1980s developments On May 3, 1986, Silver Dollar City Tennessee reopened as Dollywood. The new Rivertown Junction area included Smoky Mountain River Rampage, a whitewater rafting ride; Back Porch Theater; Aunt Granny's Dixie Fixins' Restaurant; and Dolly's Tennessee Mountain Home, a replica of the cabin that was Parton's childhood home. Also new was "Rags to Riches: The Dolly Parton Story", a museum displaying articles and mementos from Dolly's life and career. "The Butter Churn" (a Trabant ride) was removed at the end of the season. Park attendance doubled to more than a million guests during the first season as Dollywood. In 1987, the Daydream Ridge area opened and included the Mountain Slidewinder water toboggan ride, Mountain Dan's Burger House, Sweet Dreams Candy Shop, The Rainbow Factory blown glass shop, and Critter Creek Playground. Engine #70 was restored to operation. In 1988, the 1,739-seat Celebrity Theater, featuring the "Showcase of Stars" celebrity concert series, was constructed adjacent to the entrance of the park. Daredevil Falls, a new shoot the chutes flume ride, opened in the area formerly occupied by the Flooded Mine a year later in 1998. At the time, it was billed as "The Highest and Fastest Waterfall Ride in America" with its drop. Thunder Express was closed in September and sold to Magic Springs Theme Park in Arkansas. The antique carousel was removed at the end of the season and replaced with a new Chance Rides carousel. In 1999, the Tennessee Tornado, a steel looping coaster, opened in the area formerly occupied by Thunder Express. Also new was the Southern Gospel Museum and Hall of Fame, while the Balloon Race ride was removed. 2010s developments The Adventure Mountain attraction opened at a cost of $5 million in the Wilderness Pass area in 2010. Timber Tower was dismantled before opening in 2012 due to a lawsuit with the ride manufacturer. In December of the very same year, the park announced that Adventure Mountain would be closed permanently following the 2012 season. Dollywood dedicated 2013 to encouraging families to spend time together. New shows for the season included Cirque Shanghai, Mystic India, and One World Party as part of Festival of Nations along with more than 50 new international food items. The park also introduced "Great American Summer", a new summer festival that replaced KidsFest. It included the Great American Country Show, Gazillion Bubbles, The Little Engine Playhouse, and Salute to America. Dollywood extended its hours and added a nightly fireworks show. Smoky Mountain Christmas added a new show that was Dolly Parton's version of Charles Dickens' A Christmas Carol. Dollywood's slogan for the year was "Make Time for Happy!" Imagination Cinema became Dreamsong Theater and played Dolly's My People, a show about Dolly's family. In 2014, FireChaser Express, a dual-launch family coaster, replaced Adventure Mountain in the Wilderness Pass area of the park. which opened on July 27, 2015. Lightning Rod, a Rocky Mountain Construction wooden coaster, opened on June 13, 2016. It opened as the world's first launched wooden coaster as well as the fastest wooden coaster in the world. A year later, in 2017, a freefall ride called Drop Line, which replaced Timber Tower, opened along with a junior roller coaster called Whistle Punk Chaser. Two new seasonal events debuted, and Dollywood's Splash Country added the TailSpin Racer mat racer slide complex. Sideshow Spin and River Battle were removed. In 2018, the former River Battle site was transformed into the Plaza at Wilderness Pass, a new open space with covered seating for relaxing and enjoying seasonal events. With the debut of the Spring Mix three-week music series, the 2018 "Season of Showstoppers" also marked the park's largest investment in entertainment in Dollywood's history. The 2018 Festival of Nations includes three headliners that are new to Dollywood: Flamenco Kings starring Los Vivancos (Pines Theater), National Dance Company of Siberia (Celebrity Theater), and Ladysmith Black Mambazo (Showstreet Palace Theater). Renovations included upgrades to Aunt Granny's and re-branding and renaming of two shops. Work began in October 2017 on "Wildwood Grove", adding eleven new experiences to the park. Attractions include a suspended family coaster (Dragonflier), a restaurant (Till & Harvest), an indoor play area (Hidden Hollow), an outdoor splash pad (Wildwood Creek), a swinging boat ride (The Great Tree Swing), and a 50 ft tall tree with a canopy covered in butterflies (The Wildwood Tree). The $37 million 5-acre development, described as "a land built from Dolly Parton's dreams", opened May 10, 2019. It was part of a $300 million 6-year expansion project. 2020s developments In October 2019, it was announced that the park would add its first new festival in 14 years. Dollywood's Flower & Food Festival will feature 10 to 15 feet tall topiaries based on Dolly's songs like "Coat of Many Colors", photo opportunities, a rainbow sky over Showstreet, and food. The festival was to have commemorated the park's 35th season and run from May 8 to June 14, 2020, but was deferred to May 7 to June 13, 2021. Dollywood filed plans in October 2019 for a new resort adjacent to Splash Country and DreamMore Resort. It is planned to feature a 310-room hotel, a 325-seat restaurant, and a conference space. The plans indicate the resort will create 100 jobs. In June 2021, Dollywood announced plans for a $500 million expansion of the complex, including more details about the planned hotel complex announced in 2019. The new resort, with the name revealed to be the HeartSong Lodge & Resort, will have 302 rooms, five floors of suites, a four-story atrium with a large central fireplace, and multiple shopping and culinary experiences. HeartSong Lodge is scheduled to open in 2023, along with campgrounds, three additional resorts, and a "record-breaking" attraction for the theme park. During the 2022 off-season, a few changes were made to better the park and provide more space and improve efficiency. The Silver Dollar Mine tunnel, connecting the lower section of Craftsman's Valley and The Village, was removed. The area now provides a more open space for guests to walk through and also allow a chance to relax and enjoy the views of the passing Dollywood Express. Also, the parking complex was renovated to better utilize the lots at both Dollywood and Dollywood's Splash Country to provide a more efficient experience for guests as they enter the property. The principal change being the swapping of the guest traffic lanes with the tram lanes, which removes previous points of intersection between the two. The multi-property parking complex now employs a one-way circuit which eliminates the two-way traffic pattern of the old parking lot layout. Also, the addition of two extra parking toll booths (four attendants), as well as more staging lanes for the toll booths, will result in a reduction of time spent waiting to enter the property. Other projects throughout the Dollywood theme park property include the renovation of Iron Horse Pizza (formerly known as Victoria's Pizza) to include greater production capacity and more seating space for guests. The Emporium also received a complete makeover, providing a modern shopping experience as guests look to find unique Dollywood keepsakes. Also, as guests have continued to ask for more room to provide spacing in the park, two buildings were removed to allow for wider walkways — the former Eagle Shop (part of the second phase of the Craftsman's Valley widening project) and the former Christmas Cottage in Rivertown Junction. On August 5, 2022, it was announced that a new roller coaster named Big Bear Mountain was under construction and opened on May 12, 2023. It is also the longest in the park's history. == Areas ==
Areas
Dollywood is organized into 11 themed areas: Showstreet, Rivertown Junction, Craftsman's Valley, The Village, Country Fair, Timber Canyon, Wilderness Pass, Jukebox Junction, Owens Farm, Adventures in Imagination and Wildwood Grove reflect the historical eras and culture of East Tennessee, while Owens Farm and Adventures in Imagination explore Dolly Parton's life and imagination. Many attractions focus on the history and culture of the Southern Appalachian region. , a full-size steam train, one of the park's signature attractions. Showstreet Attractions include Showstreet Palace Theater and the Celebrity Theater. Rivertown Junction Attractions include Dolly's Tennessee Mountain Home, Back Porch Theater, and Smoky Mountain River Rampage whitewater rafting ride. Craftsman's Valley Attractions include Dollywood Grist Mill, Valley Theater, Eagle Mountain Sanctuary, Wings of America Theater, Robert F. Thomas Chapel, Calico Falls Schoolhouse, Tennessee Tornado coaster, Blazing Fury coaster, Daredevil Falls flume ride, and craft exhibits. The Village Attractions include the narrow gauge Dollywood Express steam train, Imagination Playhouse, Village Carousel. Country Fair Rides include The Amazing Flying Elephants, Lemon Twist, Shooting Star, Sky Rider, The Waltzing Swinger, Piggy Parade, Busy Bees, Lucky Ducky, Dolly's Demolition Derby, and The Scrambler. Timber Canyon Attractions include the Mystery Mine coaster, the Thunderhead coaster, Drop Line, Whistle Punk Chaser, and Lumberjack Lifts. Jukebox Junction Attractions include the Rockin' Roadway car ride and Pines Theater. Also featured is Lightning Rod, a high-speed lift wooden roller coaster. Owens Farm Attractions include Barnstormer, a barn and plane styled giant swing attraction. It also includes soft play areas and a splash pad. The Dolly Parton Experience Attractions include the Behind the Seams and Song-teller Museums. Wilderness Pass Attractions include The Plaza at Wilderness Pass, Wild Eagle – America's first winged coaster – and FireChaser Express, a dual-launch coaster that launches forward and backward. Wildwood Grove Opened in 2019; attractions include Dragonflier, a suspended family coaster; Big Bear Mountain, a family launched coaster; The Mad Mockingbird, a flying scooter ride; The Wildwood Tree, a lighted tree; and Till & Harvest Food Hall, a Smoky Mountains-inspired restaurant. In 2023, Big Bear Mountain, a launching steel family roller coaster, was added. == Festivals and annual events ==
Festivals and annual events
Dollywood hosts six of the South's largest festivals between the months of March and December: • Running normally from mid-March to mid-April, Festival of Nations offers cultural events by performers from around the world. This festival has been retired since the COVID-19 pandemic and was replaced with The I Will Always Love You Festival, which started in 2023. • From late April until mid-May, the Barbeque & Bluegrass presented by Bush Brothers and Company is a bluegrass music and barbecue festival. • Starting in 2021 (originally 2020), and scheduled to run from mid-May and running until early June, is the Flower and Food Festival. • Summer Celebration (formerly Great American Summer) includes Night of Many Colors, a nightly fireworks display set to music; 3D Light and Drone Show, Night Experience, night performances and rides in the dark; and new shows, such as DRUMLine Live! and iLuminate. • Harvest Festival presented by Humana features Southern Gospel music, professional craftsmen, and Great Pumpkin LumiNights. • Smoky Mountain Christmas presented by Humana is a 13 time award winner of Golden Ticket's Best Christmas Event and features seven holiday performances, 5 million Christmas lights, Glacier Ridge (in which part of the park has frozen over), and a nightly parade. == Rankings and awards ==
Rankings and awards
In 2010, Dollywood received the Applause Award, an honor presented biennially by the Liseberg amusement park in Gothenburg, Sweden. The award recognizes a theme park "whose management, operations, and creative accomplishments have inspired the industry with their foresight, originality, and sound business development." In 2017, Dollywood won Golden Ticket awards from Amusement Today for Friendliest Park, Best Christmas Event, Best Food and Best Show. In 2018, Dollywood received a Golden Ticket award from Amusement Today in the Best Food category, marking the park's fourth win in seven years. In addition to three dinner show options, more than 25 vendors serve meals and snacks, ranging from barbecue ribs, pizza, corn dogs, and pork rinds to cinnamon bread, funnel cakes, cotton candy, and banana pudding made using Dolly's recipe. The park also received Golden Tickets for Best Shows, Friendliest Park, and Best Christmas Event and was ranked the third best park in the world. Additionally, Dollywood's DreamMore Resort and Spa was ranked first in the Best Amusement Park Hotel category, and Aunt Granny's Restaurant was ranked first in the Best Amusement Park Restaurant category. Dollywood's DreamMore Resort and Spa, which opened in 2015, includes family-oriented amenities and provides direct access to the theme park. Aunt Granny's opened the first year the park operated as Dollywood. It uses an all-you-can-eat buffet format with comfort foods like chicken and dumplings, tacos, and steaks along with a salad bar and health-conscious choices. Dreamland Drive-In was ranked third in the Best Amusement Park Entertainment category, and Dollywood's Splash Country was ranked sixth in the Best Outdoor Water Park category. In 2019, Dollywood won Golden Ticket awards for Best Kids' Area, Best Guest Experience, and Best Christmas Event of 2018. In 2019, Coaster101.com named Lightning Rod "Wooden Roller Coaster of the Decade". In 2021, Dollywood's Smoky Mountain Christmas won the Golden Ticket Award for Best Christmas Event for the 13th straight year. In June of 2022, Tripadvisor named Dollywood the number one theme park in the U.S. ==Accidents and incidents==
Accidents and incidents
Dollywood Express • On April 14, 2004, a female passenger fell out of one of the train's carriages while it was in motion. An investigation determined that a drink was spilled on the woman, who then lost her balance and fell out of the train. The attraction was closed after the incident but was re-opened the next day after it was determined to be operating normally. The passenger was taken to UT Medical Center in Knoxville, Tennessee, and was released a day later. • On October 18, 2020, Locomotive No. 70 was being prepped for service when a grease fire started on the side of the engine, the fire was quickly put out and there were no injuries that occurred. • On October 1, 2023, one of the steam locomotives was hauling a passenger train around the park when one of the passenger cars derailed due to a mechanical issue of a track switch, there were no injuries and the passengers were safety evacuated. FireChaser Express • On April 23, 2019, 40 passengers were stranded for 20 minutes when the safety sensor tripped. • On May 22, 2021, at approximately 2:50 P.M, two full trains of passengers were stranded for two hours after a flywheel was flung from the switch track just outside of the ride's station. Lightning Rod • On June 13, 2016, after grand opening, the coaster was shut down temporarily due to a nation-wide mechanical recall. Mountain Blown Glass Shop • On July 12, 2020, a craftsman suffered injuries while working on a project inside the shop. It was the second incident that occurred at the park during that year, occurring only a day after a themed decoration fell on top of three people. Parking lot • On June 29, 2019, a parking lot tram collided with another, injuring at least 22 guests. Six people were taken to a nearby hospital by ambulance. Thunder Express • In 1989, on opening day, an incoming train bumped a second train parked in the station, slightly injuring 18 people. Timber Tower • On June 18, 2007, 44 people were stuck on Timber Tower for several hours. Waltzing Swinger • In December 2013, a woman suffered a brain injury after falling from the ride. Wilderness Pass • On July 11, 2020, three guests were injured when a chain decoration fell on top of them as they were walking in the themed area of the park near the Mystery Mine attraction. Two of them were taken to the hospital while another person, who was also involved in the incident, declined transport. == See also ==
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