The Tollway's board of directors has eleven members. The
Governor of Illinois and the head of the
Illinois Department of Transportation serve as ex officio members of the Tollway Board. The remaining 9 members are named by the governor. No more than 5 appointed members may be of the same political party as the governor. The Authority has the power to collect and raise tolls, and is responsible for the maintenance and construction of tollway roads and related signage (including electronic message boards, used for driving time notices,
Amber alerts and other notifications). The Tollway also supervises and manages the four (previously seven)
Illinois Tollway oases. The close relationship between the governor and the near-majority of appointed board members has led to numerous allegations of endemic corruption throughout the tollway authority's lifetime. ISTHA's annual budget for fiscal year 2010 totals $696 million. ISTHA has 1,704 full-time employees, of which 754 are toll collectors. As of July 11, 2019, ISTHA has $6,248,860,000 in bond debt, maturing as late as 2044, which have been rated Aa3, AA− and AA− by
Moody’s Investors Service,
Fitch Ratings and
Standard & Poor's, respectively. On May 31, 2019, Moody’s Investor Service downgraded ISTHA's bond rating from Aa3 to A1, with a stable outlook. The Tollway is patrolled by both police and non-police fleets. The Tollway comprises a separate Illinois State Police District 15, one of 21 districts of the
Illinois State Police. ISTHA also operates a fleet of Highway Emergency Lane Patrol vehicles which assist stranded motorists with mechanical problems, flat tires or insufficient fuel. Each year, the H.E.L.P. Trucks assist more than 35,000 motorists and log nearly 1.5 million patrol miles.
Toll roads , formerly the southern terminus of I-355 , ISTHA maintains and operates of tollways in 12 counties in northern Illinois, comprising five built routes and a sixth one under construction: •
I-39 /
I-90 /
US 51 (Jane Addams Memorial Tollway) •
I-355 (Veterans Memorial Tollway) •
I-88 /
IL 56 (Ronald Reagan Memorial Tollway) /
IL 110 (CKC) (Chicago–Kansas City Expressway) •
I-80 /
I-94 /
I-294 (Tri-State Tollway) •
IL 390 (Elgin-O'Hare Tollway) •
I-490 (Western O'Hare Beltway) (under construction) Except for the vicinity of
O'Hare International Airport, none enter the city of
Chicago. ISTHA was planned to operate tolling for the
Longmeadow Parkway bridge that is maintained by
Kane County, Illinois, however in January of 2024, it was announced the bridge would be toll free.
Toll collection ISTHA sets its tolls at a level necessary to maintain and operate the system while retiring its bond debt, and it is required to conduct public hearings on any proposed toll increase. In 1958, the tolls were set at 25 cents at the main plazas and 10 cents at the exit ramps. In addition,
congestion pricing is used to charge trucks a rate which is $0.50 or $1.00 higher during rush hour than during off-peak hours. Until the mid-1970s, the
Jane Addams Memorial Tollway (then the Northwest Tollway) used a
ticket system on the segment between Elgin and Beloit to collect tolls based upon the exact mileage traveled. Drivers were handed a
Hollerith card when they entered the segment and paid a toll when they left.
I-Pass is the Illinois Tollway’s electronic transponder toll collection system that allows drivers to pre-pay their tolls. , Tollway drivers use 3.3 million I-Pass transponders. Every toll lane on the system is equipped to accept I-Pass which can also be used on the Chicago Skyway and anywhere
E-ZPass is accepted. (E-ZPass is a transponder consortium of toll road authorities on the East Coast.) A refundable deposit of $10 and $20 in pre-paid tolls is charged at the time of purchase. Illinois Tollway offers an auto-pay replenishment option by registering a credit or debit card to an I-Pass account at the time of activation. Each month, the minimum balance and replenishment amounts are recalculated based on the average usage during the previous six months. A special program for low-income motorists allows them to obtain I-Pass units with a reduced outlay of $20. Users choosing to replenish their account without auto-pay are responsible for monitoring their transactions and balance and must pay a $20 refundable deposit. There are various options for self-pay replenishment, including the Tollway Service Centers located at five
oasis rest stops. Customers wishing to pay by check or cash can pay at the oasis customer service centers or can buy $20 I-Pass Gift Cards at Jewel-Osco. ISTHA has implemented
open road tolling, allowing any vehicle with an I-Pass or E-ZPass transponder to continue through the toll plaza at highway speeds while those paying cash have to stop at a tollbooth. If a vehicle registered with I-Pass passes through a toll collection without the transponder, the toll amount will be automatically deducted from the respective I-Pass account. This process is called "V-Tolls" (Video Tolls). ==Criticism==