Online multiplayer Nintendo Switch Online is required to access online multiplayer on the majority of titles. Some
free-to-play multiplayer games, such as
Fortnite Battle Royale and
Warframe, and games published in China (due to the Chinese version of Nintendo Switch lacking the Nintendo Switch Online service), are exempt from this requirement, and can be played online freely without a subscription.
Cloud saves Cloud storage allows save data for supported games to be synchronized online, so it can be recovered if the user must move their
Nintendo Account to a different Switch console or if they use multiple consoles. Users will lose access to their cloud saves should they allow their subscription to lapse, though there is a grace period of six months to renew the subscription and recover them before they are purged. The feature is not supported for some first and third party games, including those with certain forms of online functionality such as item trading and competitive rankings. Nintendo cites concerns surrounding the possibility of abuse that could
"unfairly affect" gameplay as the reason for those games not allowing for cloud saves.
Companion app The Nintendo Switch App (formerly called the Nintendo Switch Online App) is a console companion
application developed and published by
Nintendo for use alongside the Nintendo Switch Online service. Released on July 21, 2017 for use on
iOS and
Android devices. The app features
voice chat and "game-specific services" for games such as
Splatoon 2,
Mario Kart 8 Deluxe,
Arms,
Mario Tennis Aces, Nintendo Entertainment System for Nintendo Switch Online,
Super Smash Bros. Ultimate, and
Animal Crossing: New Horizons. On the Nintendo Switch 2, users are able to export screenshots and videos from games onto the app. During a later interview, Kouichi Kawamoto revealed that the developers wanted to include voice chat as a feature of the system itself, but "were unable to implement it without affecting game performance due to the Switch system's processing capability limitations", and instead decided to offer it via a smart device. This was later implemented on the Switch's successor, the Switch 2 through a built in application called
GameChat, allowing video calls and screen sharing through the console itself alongside voice chat without requiring an external smartphone.
Nintendo Classics Since the
Wii era, Nintendo typically offered retro games from their older consoles through the brand
Virtual Console, using first-party
emulators to run the games on their newer consoles. However, starting with the
Nintendo Switch family, Nintendo would not use the Virtual Console brand. Instead, retro games have been released under the brand "Nintendo Classics" on both the Switch and
Switch 2. Subscribers to Nintendo Switch Online can access apps to play retro games for antecedent video game systems, with the emulation software for the service mostly handled by
NERD. Games with multiplayer modes support both local and online play. During its first year, the Online service distributed
Nintendo Entertainment System (NES) games, and later added
Super Nintendo Entertainment System (SNES) titles in September 2019. Nintendo has expanded both libraries over time. Starting in October 2021, subscribers can purchase an expansion to play
Nintendo 64 and
Sega Genesis games; unlike the other systems, the emulation software for these consoles was principally done by
iQue and
M2, respectively. In February 2023, games for the
Game Boy/
Game Boy Color were added to the base Nintendo Switch Online subscription, while games for the
Game Boy Advance were made available for those who purchase the Expansion Pack. Starting in June 2025, games for the
GameCube were also made available for those with the Expansion Pack exclusively on
Nintendo Switch 2. In certain cases, some of these games have been reworked to support multiplayer gameplay for up to four players locally and online.
Offers and promotions Switch Online subscribers are also granted access to special offers and promotions from Nintendo; on launch, those who purchased a 12-month subscription or family plan received special in-game items for
Splatoon 2, and Nintendo opened exclusive pre-orders for special wireless controllers based on the
NES controller, specifically intended for use with the aforementioned NES app. Similarly, a special wireless SNES-based controller designed to work with the Switch was made available to purchase exclusively to Online subscribers shortly after the service added support for SNES titles. Ahead of the October 2021 expansion pack to support Nintendo 64 and Sega Genesis games, Nintendo announced the availability of two Switch controllers available to Online subscribers based on the Nintendo 64 and the three-button Genesis controller form factors, Controllers based on the Famicom and Super Famicom were also released for their respective companion apps in Japan. With the announcement of GameCube games coming to the service, a controller based on the GameCube controller was also revealed. Coinciding with the anticipated release of
Super Mario Maker 2, a price-reduction promotion was announced during the game's
Nintendo Direct that was available exclusively to Nintendo Switch Online members. The promotion introduced "Nintendo Switch Game Vouchers", which allows purchasers to download two qualifying Nintendo Switch games for a set price of $99.99 MSRP, compared to a $120 sum of buying both games separately. Nintendo has also offered free original games for those with an Online subscription.
Tetris 99 was released as a free-to-play title for subscribers in February 2019, though has subsequently offered paid downloadable content and retail versions of the game for non-subscribers.
Super Mario Bros. 35 was released on October 1, 2020 for a limited time to celebrate the anniversary of the
Super Mario franchise, and was discontinued on March 31, 2021.
Pac-Man 99 was released on April 7, 2021 alongside paid downloadable content, and was discontinued on October 8, 2023.
F-Zero 99 was released on September 14, 2023, and was scheduled to have free updates through October 2023, however it has received new content through October 2024. Upon the introduction of the Expansion Pack in 2021, free access to select
downloadable content for retail games also became available for subscribers of the higher tier. The first of these was
Animal Crossing: New Horizons's "Happy Home Paradise" DLC. and
Splatoon 2's "
Octo Expansion" DLC would be added the following year. The Nintendo Switch 2 Editions for
The Legend of Zelda: Breath of the Wild and
The Legend of Zelda: Tears of the Kingdom, featuring improved frame rates and resolution as well as access to the Zelda Notes feature via the mobile app, were announced as additional benefits for
Expansion Pack members in April 2025.
Missions and rewards Missions and rewards were launched in March 2022. These missions, to be offered on a rotating basis, give the user opportunities to earn Nintendo platinum points by completing certain activities with the Switch software or in various games. The points can then be redeemed to purchase digital items to be used within the Nintendo Switch app, as well as towards physical items at the Nintendo store.
Game Trials Game Trials are a feature that allow members to try out a game for one week. The game would be the same as if a person were to buy the game regularly. Games that are on Game Trials usually also go on sale on the eShop. If subscribers bought the game, any progress made on the trial will transfer to the game.
Playtest Program On October 9, 2024, Nintendo announced a program titled
Nintendo Switch Online: Playtest Program, which allowed select users who successfully applied the following day to test an upcoming feature for Nintendo Switch Online. The playtest was only open to Nintendo Switch Online + Expansion Pack members whose Nintendo Account region was set to
Japan,
the United States,
the United Kingdom,
France,
Italy,
Germany, and
Spain and whose age is 18 or over. The playtest ran from October 23, 2024 to November 5, 2024. A second run of the playtest ran from July 29, 2025 to August 10, 2025. This version was open to
Canada,
Brazil, and
Mexico in addition to the first playtest regions. Reports on leaks of the first playtest revealed it was a multiplayer creative sandbox game, that allowed players to "discover new lands, enemies, and resources that will become essential", with the goal being to "fully develop a massive, expansive planet by utilizing creativity and farmed resources". Comparisons were made to
Minecraft. No leaks were reported on for the second playtest, though it was confirmed to be the "same service" as the 2024 test. == Reception ==