New York Daily News editor David Hinckley felt that
One Wish "reminds us why we liked her so much in the first place: her voice, for which holiday songs are a splendid vehicle." He noted "there's some elaborate production behind songs like "Joy to the World" and "O Come, O Come Emanuel," but also a stocking-full of lovely singing."
AllMusic editor
Stephen Thomas Erlewine remarked that "holiday records are the last place anybody would want to take a risk, since they're designed to be nice, pleasant mood music and, apart from a rather horrid version of "
Little Drummer Boy" [..] this suits the bill nicely. The clean, pristine production, heavy on synths, sounds as if it was cut in the late '80s, yet it's also strangely spare, often being no more than a synth and a drum machine. Still, it's a sound that's well suited for Whitney and her thoroughly predictable set of material."
New York Times critic Jones Pareles noted the "lavish swoops, the sultry whispers, the gospelly asides and the meteoric crescendos" from Houston. Richard Harrington from
The Washington Post found that the "album feels like a contractual obligation-slash-holding action" and was "not particularly memorable." Caroline Sullivan, writing for
The Guardian, noted that "stuff like this is so piddling for her that [Houston] seems to have zoned out halfway through. Why put any elbow grease into the "project" when all she need do is set her larynx to "reverent," then doze off? Saying that, she gives "
Have Yourself a Merry Little Christmas" some a cappella welly, and the cocktail doo-wop of "
O Come, O Come, Emmanuel" is quite irresistible. Still, this is the Voice at its numbest."
Slant critic Sal Cinquemani found that "one can't help but think that
One Wish: The Holiday Album is nothing more than damage control [...] Houston's voice just isn’t what it used to be – she warbles her way through an otherwise understated version of the contemporary classic [...] and sings 'Tiny little tots with their eyes all aglow/Will find it hard to sleep tonight' on
Mel Tormé's "
The Christmas Song" like she wants to eat them." In 2014,
Los Angeles Times critic Randy Lewis included
One Wish on his listing of the "12 of the worst holiday albums of the last 20 years." He noted that "for this set, Houston seemed intent on shoehorning more notes into each syllable than
Mariah Carey, resulting in an orgy of
melismatics that often obliterates the spirit of these holiday tunes." In 2023, the website
Black America Web ranked the album the 18th best black Christmas album of all time. ==Commercial performance==