Papers, Please received positive reviews on release, receiving "generally favorable reviews" from 40 reviews on
Metacritic.
CBC News' Jonathan Ore called
Papers, Please a "nerve-racking sleuthing game with relentless pacing and dozens of compelling characters – all from a desk job". Simon Parkin writing for
The New Yorker blog declared
Papers, Please the top video game of 2013. He wrote: "Grim yet affecting, it's a game that may change your attitude the next time you're in line at the airport." Some critics received the story very well:
Ben "Yahtzee" Croshaw of
The Escapists series
Zero Punctuation lauded the game for being a truly unique entry for 2013 and even made it one of his top five games for that year; he cited the game's morality as his reasoning by explaining that "[
Papers, Please] presents us constant moral choices, but makes it really hard to be a good person... while you could waive the rules to reunite a couple [...] you do it at the expense of your own family... You have to decide if you want to create a better world or just look after you and yours."
Wired listed
Papers, Please as their top game for 2013, recognizing that the game's title alongside the drab presentation captured the ideas of living as a lowly worker in a
police state. In 2019, the game was ranked 45th on
The Guardian newspaper's The 50 Best Video Games of the 21st Century list. Some critics reacted against the paperwork gameplay.
Stephanie Bendixsen from the Australian game review talk show
Good Game found the game "tedious", commenting "while I found the issues that arose from the decisions you are forced to make quite interesting, I was just so bored that I just struggled to go from one day to the next. I was torn between wanting to find out more, and just wanting it all to stop."
Papers, Please is considered by several journalists as an example of
video games as an art form.
Papers, Please is frequently categorized as an "empathy game", a type of role-playing game that "asks players to inhabit their character's emotional worlds", as described by Patrick Begley of the
Sydney Morning Herald, or as described by Pope himself, "other people simulators". Pope noted that he had not set out to make an empathy game, but the emotional ties created by his scenarios came about naturally from developing the core mechanics.
Awards Papers, Please won the
Seumas McNally Grand Prize, "Excellence in Narrative", and "Excellence in Design" awards at the 2014
Independent Games Festival Awards and was nominated for the Nuovo Award. The title also won the "Innovation Award" and "Best Downloadable Game" at the 2014
Game Developers Choice Awards. The game won "Best Simulation Game" and was nominated in the categories of "Best Game", "Game Design", and "Game Innovation" at the 2014
BAFTA Video Games Awards.
Papers, Please also won an Interactive Narrative and Game + Play Peabody Award in 2021.
Sales As of March 2014, at the time of the BAFTA awards, Pope stated that the game had sold 500,000 copies. By its tenth anniversary, the game had sold 5 million units. == Short film adaptation ==