Freight in the
Tranz Rail "bumble-bee" livery hauling container wagons on the
North Island Main Trunk at Raurimu Spiral in September 2006. service arriving at
Picton in December 2011. electric passenger train at
Newmarket station, April 2014. locomotive 1271 on an excursion at
Ahuriri in February 2003. Freight is carried by KiwiRail and provides the majority of its revenue traffic. In the 2017–2018 financial year, freight contributed $350.7 million in revenue or 57% of the company's total revenue. Freight is mostly bulk traffic geared towards export industries, with general freight being largely restricted to
containerised and palletised products on the trunk route. Major bulk freight includes coal, lime, steel, wood and wood products, paper pulp, dry and liquid milk, cars, fertiliser, grain and
shipping containers. Freight levels have returned to the level that they were at when the railway had a virtual monopoly on land transport, prior to 1983. In 1980 11.8 million tonnes of freight was moved by rail, in 1994 this had decreased to 9.4 million tonnes. By 1999, tonnes carried had increased to 12.9 million tonnes, slightly more than the 1975 peak. This equated to 3.96 million net tonne kilometres (or the number of tonnes of traffic gained in 2008–2009 compared to the amount of traffic hauled in the 2006–2007 year). A 2008 study by the Ministry of Transport predicted that by 2031 rail freight volumes would increase to 23 million tonnes per annum or 70% on the 2006–2007 financial year. In 2018 the same report found freight levels had increased by 17% between 2007 and 2012. A number of services came to an end in the early 2000s, including the
Waikato Connection between Hamilton and Auckland, the
Kaimai Express between Auckland and Tauranga, the
Geyserland Express between Auckland and Rotorua, the
Bay Express between Wellington and Napier,
the Southerner between Christchurch and
Invercargill and the
Northerner night service between Auckland and Wellington. Two further long distance scheduled passenger services, the Northern Explorer and Coastal Pacific ended their services in December 2021. On April 12, 2022, KiwiRail announced the return of the Northern Explorer and Coastal Pacific services in September, alongside new multi day excursion trains at a later date.
Horizons Regional Council's 2021-2031 Regional Land Transport Plan noted that KiwiRail is considering a "connector service" which would link the districts' populations to urban services. It also noted that rail service between
Whanganui and Palmerston North could be established. The Plan proposes to replace the Capital Connection, a long-range commuter train, with a modern and larger train fleet that could operate at a higher frequency.
Suburban passenger services Currently, Auckland and Wellington have suburban passenger services. In both cities, the respective local governments own the suburban passenger rolling stock and contract the operation of services to a third party. The Auckland commuter rail services are operated by
Auckland One Rail and the Wellington commuter rail services are operated by
Transdev, with KiwiRail the rail network infrastructure provider. Prior to Transdev, KiwiRail's
Tranz Metro division held the contract. Wellington's suburban rolling stock consists of
electric multiple units, with diesel locomotive-hauled carriage trains used on the Wairarapa service. All of the rolling stock (except the diesel locomotives) is owned by Greater Wellington Rail Limited, a subsidiary of Greater Wellington Regional Council. Transdev Wellington contracts KiwiRail to provide and operate the required diesel locomotives. with the exception of a then-non-electrified section of track between Papakura and Pukekohe, where a diesel train shuttle service operated. The Papakura to Pukekohe section was electrified in 2024 and reopened to the public in 2025.
Auckland One Rail operates the electric trains on behalf of
Auckland Transport (AT). In recent years the mothballed
Onehunga Branch was reopened (2010) and a new line was built (
Manukau Branch, opened April 2012). Recent major projects include
electrification of the Auckland suburban network and the building of the
City Rail Link. Most Auckland rolling stock is owned by AT, which funds and coordinates all services.
Other cities Other cities (Christchurch, Dunedin, Invercargill and Napier-Hastings) once had suburban services, but they were withdrawn due to a lack of patronage. The Christchurch-Lyttelton suburban service was stopped in 1972 when passengers were down to "a busload". The last "boat train" for the ferry service to Wellington ran in 1976. The 10.5 km line to Lyttelton was electrified from 1929 to 1970. There were worker's trains north to Rangiora; two in the morning and two in the afternoon. Dunedin had suburban trains to Port Chalmers and Mosgiel, withdrawn on 3 December 1982. The Invercargill to Bluff service stopped in 1967; in 1929 the sole
Clayton steam railcar had been used. Trains ran the between Napier and Hastings but some were replaced by a
New Zealand Railways Road Services bus in 1926, and soon they ceased altogether. In 2017, the recently elected
Labour-led Coalition government proposed to provide commuter rail in Christchurch and to provide long-distance commuter services from Auckland to Hamilton and Tauranga. Worker's concession tickets had been introduced in 1897, initially for the Wellington-Hutt service, and extended next year to Auckland, Christchurch and Dunedin (and then between Westport and Waimangaroa). A 1979 NZR report "Time for Change" said that the Wellington suburban services revenue met only 26% of operating costs (Dunedin was 28%, Auckland 46%). In 2025,
Mainland Rail acquired a fleet of former
Auckland Transport diesel multiple units, for use in Christchurch for special events to
Te Kaha Stadium, with a planned launch for services in April 2026.
School commuters Up to the 1930s and 1940s, pupils had to commute to larger towns for secondary education from places that only had a primary school; for example from rural Canterbury to
Christchurch Technical High School. Another famous example was Sir
Edmund Hillary who commuted by school train from
Tuakau to
Auckland Grammar School for three and a half hours, a one-hour and 40 minutes journey each way. School trains ran between
Picton and
Blenheim, allowing Picton students to attend Marlborough College (split into
Marlborough Boys' College and
Marlborough Girls' College in 1963). The service was cancelled when
Queen Charlotte College opened in Picton in 1965, and those students remaining at the Marlborough Colleges switched to buses. The NZR offered season tickets for primary and secondary school students from 1877, using funds paid for out of the Education budget, and from 1885 for students attending primary schools from a place lacking a local school.
Premier Richard Seddon and the
Liberal Government were keen to place secondary education "within the reach of the poorest man in the Colony" with an extension of the free passes in 1898 and 1909. School season passes increased from 8,720 in 1899 to 29,705 in 1914–15, when one in seven primary and secondary students travelled by train. Some pupils reached home after dark in the winter and had to milk cows before and after school.
John Pascoe said that some children spend "up to six hours a day travelling." Boys and girls were usually segregated. ==Infrastructure and mechanical==