Transportation Maritime There is marine freight service at the
Port of Rochester on Lake Ontario, which is connected to the Atlantic Ocean via the
Saint Lawrence Seaway. The Erie Canal intersects the Genesee River on the south side of the city. During the 19th and early 20th centuries, a number of passenger ferries operated on Lake Ontario between the Port of Rochester and Canada. Service ended in 1950 when the
Ontario I and
Ontario II ended their route between Rochester and
Cobourg. A new ferry, the
Spirit of Ontario I, operated between Rochester and Toronto from June 17, 2004, to December 12, 2005. The ferry suffered from numerous issues, including two separate pier collisions that damaged it. The initial operator,
Canadian American Transportation Systems (CATS), went bankrupt by the end of the 2004 season. The city of Rochester then purchased the ferry and signed a contract with
Bay Ferries Great Lakes to resume operations in 2005. The resumption of service was delayed until summer, causing the ferry to continue to operate at a loss. In 2006, the operation was shut down and the ferry was sold.
Air Rochester is served by the Frederick Douglass Greater Rochester International Airport (GRIA). Scheduled air service is provided by
American,
Allegiant,
Delta,
Frontier,
JetBlue,
Southwest,
Spirit, and
United.
FedEx founder
Fred Smith has stated in several articles that
Xerox's development of the copier, and its need to quickly get parts to customers, was one of the economic issues that led him to pioneer the overnight delivery business in 1971. Because Xerox manufactured its copiers in Rochester, the city was one of the original 25 cities FedEx served on its first night of operations on April 17, 1973. In 2016, Governor
Andrew Cuomo announced a $63.4 million project to renovate the GRIA. The renovations include a large canopy extending over both main entrances, solar panels, a rainwater collection system, and modern communication and security enhancements. All construction was completed by October 2018.
Rails and mass transit Local bus service in Rochester and its county suburbs is provided by the
Rochester-Genesee Regional Transportation Authority (RGRTA) via its Regional Transit Service (RTS) subsidiary. RTS also provides suburban service outside the immediate Rochester area and runs smaller transportation systems in outlying counties, such as WATS (Wayne Area Transportation System). All RTS routes are based out of the RTS Transit Center on Mortimer Street. Rochester has intercity and transcontinental bus service via
Greyhound and
Trailways. Rail service to Rochester is provided by the Louise M. Slaughter Rochester Station, served by
Amtrak's
Empire Service between New York City and Niagara Falls, the
Maple Leaf between New York City and Toronto, and the
Lake Shore Limited between New York City/Boston and Chicago. Prior to 1965, Rochester had a smaller station reminiscent of New York City's "
Grand Central Terminal". It was among
Claude Fayette Bragdon's best works in Rochester. The current station is modeled after Bragdon's work and named in honor of former longtime congresswoman
Louise Slaughter. Rochester used to be a major stop on several railroad lines. The
New York Central Railroad provided service to Chicago and Buffalo to the west and Albany and New York City to the east and southeast. The
Buffalo, Rochester and Pittsburgh Railway (absorbed by the
Baltimore and Ohio Railroad) served Buffalo and Pittsburgh until 1955. A rail route to Salamanca in southern New York State afforded connections in
Salamanca to southwestern and southeastern New York State. The last long-distance train was the
Northern Express/
Southern Express, operated by the
Pennsylvania Railroad on the
Genesee Valley Canal Railroad, that went to
Harrisburg, Pennsylvania via Canandaigua, Elmira and Williamsport; service ended in 1971. Also serving Rochester were the
Erie Railroad and
Lehigh Valley Railroad. in the mid-20th century. From 1927 to 1956, Rochester had a
light rail underground transit system called the
Rochester subway, which was first operated by
New York State Railways and later by the
Rochester Transit Corporation. After the subway was shut down in 1956, the eastern half of the subway past Court Street became the
Eastern Expressway, and the western end of the open cut was filled in 1976. The tunnel was last used for freight service by
Gannett Company to bring paper to the printing presses for the
Democrat and Chronicle in 1997. In the years since, the tunnel has become a hub for
graffiti artists. Several proposals have been made to completely fill the remaining tunnel, redevelop the underground space, or convert the bridge to a pedestrian crossing. Portions have been filled in at the western end and the eastern end for new above-ground development. The
Broad Street aqueduct, which contains part of the tunnel, was added to the
National Register of Historic Places in 1976.
Major highways and roads on
Interstate 490 Three exits off the
New York State Thruway (
I-90) serve Rochester. Rochester's expressway system, conceived in the 1950s, was designed as two concentric circles with feeder expressways from the west, south and east. The system allows for quick travel within the metropolitan area and a lack of the traffic gridlock typically found in cities of comparable size; in part this is because the system was designed to accommodate rapid travel between the suburbs and downtown, and also because it was built when the city's population was over 330,000, whereas today it is a full third less. The
Outer Loop circles just outside the city limits while the former
Inner Loop once circled around the immediate downtown area within the city (the easternmost sector was closed in 2015). From the west are
Lake Ontario State Parkway,
NY 531 and
I-490;
I-390 feeds from the south; and
NY 104,
NY 441, and
I-490 approach from the east. In the early 1970s, the Genesee Expressway Task Force, City leaders, and the New York State Department of Transportation studied the feasibility of connecting the outer and inner Loops with a new southern expressway. The proposed route extended north from the I-390 and I-590 interchange in Brighton, cutting through Rochester's Swillburg neighborhood. In 1972, consultants Berger Lehman Associates recommended a new 'Busway', an expressway with dedicated bus lanes, similar to Bus Rapid Transit. The expressway extension was never built. In 2016, the City of Rochester launched the
Pace Car Program.
I-390 (Genesee Expressway) • I-390 runs south–north, crossing
I-90 (exit 46) and routing north through Rochester's western suburbs. Its northern end is at
I-490, however, it continues north as
NY 390 until it merges into the
Lake Ontario State Parkway. South of I-90, I-390 runs to
Avoca, where it meets with
US 15 and the Southern Tier Expressway,
I-86.
I-490 (Western/Eastern Expressway) • I-490 runs west–east through Rochester, starting at
Le Roy and ending in
Victor. It interchanges with the two other Interstates in Rochester: I-390 at the western city limit and
I-590 at the eastern limit, as well as connecting at both ends with the Thruway,
I-90 (exits 47 and 45). In July 2007, a new bridge over the
Genesee River was completed and named the
Frederick Douglass–Susan B. Anthony Memorial Bridge.
I-590 • I-590 runs south–north through Rochester's eastern suburbs. Its southern end is at I-390, while the northern terminus is at
I-490; the highway continues north to the shore of Lake Ontario as
NY 590. • In decreasing usage is the term "
Can of Worms", referring to the previously dangerous at-grade intersection of
I-490 and expressway
NY 590 on the eastern edge of the Rochester city limits, bordering the suburb of
Brighton. In the 1980s, a multimillion-dollar project created a system of overpasses and ramps that reduced the danger but resulted in the loss of certain exits.
NY 104 (Irondequoit-Wayne County Expressway, West Ridge Road) • NY 104 – Just east of the NY 590 interchange, NY 104 becomes the Irondequoit-Wayne County Expressway and crosses the
Irondequoit Bay Bridge. On the other side of the Bay Bridge, in the town of Webster, NY 104 has exits before returning to an at-grade highway at Basket Road.
NY 390 • NY 390 is an extension of Interstate 390 from the I-390/I-490 interchange in Gates. The northern terminus is at the Lake Ontario State Parkway in Greece, less than a mile from the Lake Ontario shoreline.
NY 590 • NY 590 is a limited-access extension of Interstate 590 that runs from an interchange between Interstate 490 and I-590 on the Brighton/Rochester border. The northern terminus is at Culver Road in Irondequoit, near Sea Breeze (the western shore of Irondequoit Bay at Lake Ontario).
Inner Loop • The Inner Loop Runs from I-490 to Main Street on the north end and from 490 to Monroe Avenue at the south end. Formerly a loop, the eastern end was demolished and replaced with a surface road between 2014 and 2017. Unsigned reference NY 940T begins and ends at I-490, and the rest of the Loop is part of I-490 between exits 13 and 15, including the
Frederick Douglass–Susan B. Anthony Memorial Bridge. This expressway is commonly used to define the borders of Downtown Rochester.
Lake Ontario State Parkway • Lake Ontario State Parkway travels from
Lakeside Beach State Park in Carlton, Orleans County. The eastern end is at Lake Avenue in the city of Rochester in Monroe County.
Public safety Fire protection and
EMS services are provided by the Rochester Fire Department. The department employs 509 personnel and operates thirteen engines, six trucks, and heavy rescue from fifteen
fire stations. In FY 2021–22, the department responded to 38,876 incidents. Law enforcement services are provided by the
Rochester Police Department. The current chief of police is David Smith. Independent oversight of the department is provided by the Police Accountability Board, established in 2019 to investigate and discipline officers for misconduct. In 2023, the New York Court of Appeals ruled that the board could not enforce disciplinary actions on any officers in the department, as it would violate the contract between the city and police union. In 2019, Rochester had 1,540 reported violent crimes. That same year, Rochester had 7,142 property crime incidents. These included 33
murders, 429 robberies, 976
aggravated assaults, 1,269
burglaries, 5,222
larceny thefts, 102 forcible
rapes, 651
auto thefts, and 83 acts of
arson. On November 12, 2021, Rochester Mayor
Lovely Warren declared a
state of emergency due to a rising violent crime rate in the city, which produced 81 homicides by December 31, the highest number of any year on record. Additional law enforcement assistance was requested from, and granted by, the state government. On July 21, 2022, Rochester Mayor
Malik Evans declared another state of emergency due to ongoing gun violence. Rochester experienced a decline in its violent crime rate in both 2023 and 2024. In 2024, there were 37 reported homicide incidents (there were 45 victims), a 26 percent drop compared with 2023. There was also a sharp decline in automotive vehicle thefts in 2024—2,068 reported incidents, down from the record 3,943 in 2023. Overall, property crime incidents were down 33 percent in 2024 compared to 2023.
Healthcare Most healthcare services in the Rochester area are provided by
University of Rochester Medical Center (URMC) and
Rochester Regional Health (RRH). Major hospitals in the Rochester area include: •
Highland Hospital, a URMC facility with 261 beds. Highland is a level 1 perinatal center and a primary stroke center. •
Rochester General Hospital, a RRH facility with 528 beds. Rochester General is a comprehensive stroke center and level 2 perinatal center. •
Rochester Psychiatric Center, a psychiatric hospital operated by the
New York State Department of Mental Hygiene. The hospital's campus contains the abandoned
Terrence Building. •
Strong Memorial Hospital, a URMC facility with 886 beds. Strong is home to the
Golisano Children's Hospital for pediatric care, and is an AIDS center, burn center, comprehensive stroke center, level I trauma center for both pediatric and adult care, and regional perinatal center. •
Unity Hospital, a RRH facility with 311 beds. Unity is a regional perinatal center and primary stroke center. In 2023,
The Guardian reported that Rochester was becoming a desirable community for
transgender individuals due to its network of gender-affirming care providers, such as Trillium Health. ==Notable people== :
See List of people from Rochester, New York Notable individuals who were born in or lived in Rochester include American social reformer and women's rights activist
Susan B. Anthony, African-American social reformer and abolitionist
Frederick Douglass, and
Kodak founder
George Eastman. ==Sister cities==