Performance of the NHS is generally assessed separately at the level of England, Wales, Scotland and Northern Ireland. Since 2004 the left-leaning
Commonwealth Fund, a US health charity, has produced surveys, "Mirror, Mirror on the Wall", comparing the performance of health systems in 11 wealthy countries in which the UK generally ranks highly. For example in 2010 the report put the United Kingdom health systems above those of Germany, Canada and the United States; the NHS was deemed the most efficient among those health systems studied. In the 2021 survey the NHS dropped from first overall to fourth as it had fallen in key areas, including 'access to care and equity'. The
Euro Health Consumer Index attempted to rank the NHS against other European health systems from 2014 to 2018, ranking it 16th out of 35 countries in 2018. The right-leaning think tank
Civitas produced an International Health Care Outcomes Index in 2022 ranking the performance of the UK health care system against 18 similar, wealthy countries since 2000. It excluded the impact of the COVID-19 pandemic as data stopped in 2019. The UK was near the bottom of most tables except households who faced catastrophic health spending. A 2018 study by the
King's Fund,
Health Foundation,
Nuffield Trust, and the
Institute for Fiscal Studies to mark the NHS 70th anniversary concluded that the main weakness of the NHS was healthcare outcomes. Mortality for cancer, heart attacks and stroke, was higher than average among comparable countries. The NHS was doing well at protecting people from heavy financial costs when ill. Waiting times were about the same, and the management of longterm illness was better than in other comparable countries. Efficiency was good, with low administrative costs and high use of cheaper generic medicines. Twenty-nine hospital trusts and boards out of 157 had not met any waiting-time target in the year 2017–2018. In 2019,
The Times, commenting on a study in the
British Medical Journal, reported that "Britain spent the least on health, £3,000 per person, compared with an average of £4,400, and had the highest number of deaths that might have been prevented with prompt treatment". The
BMJ study compared "the healthcare systems of other developed countries in spending, staff numbers and avoidable deaths". Overall satisfaction with the NHS in 2021 fell, more sharply in Scotland than in England, 17 points to 36% – the lowest level since 1997 according to the
British Social Attitudes Survey. Dissatisfaction with hospital and GP waiting times were the biggest cause of the fall. The
NHS Confederation polled 182 health leaders and 9 in 10 warned that inadequate capital funding harmed their "ability to meet safety requirements for patients" in health settings including hospitals, ambulance, community and mental health services and GP practices.
Public perception of the NHS In 2016 it was reported that there appeared to be support for higher taxation to pay for extra spending on the NHS as an opinion poll in 2016 showed that 70% of people were willing to pay an extra penny in the pound in income tax if the money were ringfenced and guaranteed for the NHS. Two thirds of respondents to a
King's Fund poll, reported in September 2017, favoured increased taxation to help finance the NHS. A
YouGov poll reported in May 2018 showed that 74% of the UK public believed there were too few nurses. The trade union,
Unite, said in March 2019 that the NHS had been under pressure as a result of economic austerity. A 2018 public survey reported that public satisfaction with the NHS had fallen from 70% in 2010 to 53% in 2018. The NHS is consistently ranked as the institution that makes people proudest to be British, beating the royal family, Armed Forces and the BBC. One 2019 survey ranked nurses and doctors – not necessarily NHS staff – amongst the most trustworthy professions in the UK. In November 2022 a survey by
Ipsos and the
Health Foundation found just a third of respondents agreed the NHS gave a good service nationally, and 82% thought the NHS needed more funding. 62% expected care standards to fall during the following 12 months. Sorting out pressure and workload on staff and increasing staff numbers were the chief priorities the poll found. Improving A&E waiting times and routine services were also concerns. Just 10% of UK respondents felt their government had the correct plans for the NHS. The Health Foundation stated in spite of these concerns, the public is committed to the founding principles of the NHS and 90% of respondents believe the NHS should be free, 89% believe NHS should provide a comprehensive service for everyone, and 84% believe the NHS should be funded mainly through taxation.
Role in combating COVID-19 pandemic In 2020, the NHS issued medical advice in combating COVID-19 and partnered with tech companies to create computer dashboards to help combat the
nation's coronavirus pandemic. During the pandemic, the NHS also established integrated COVID into its 1-1-1 service line as well. Following his discharge from the
St. Thomas' Hospital in London on 13 April 2020 after being diagnosed with
COVID-19, British Prime Minister
Boris Johnson described NHS medical care as "astonishing" and said that the "NHS saved my life. No question". In this time, the NHS underwent major re-organisation to prepare for the
COVID-19 pandemic. On 5 July 2021, Queen Elizabeth II awarded the NHS the
George Cross. The George Cross, the highest award for gallantry available to civilians and is slightly lower in stature to the
Victoria Cross, is bestowed for acts of the greatest heroism or most conspicuous courage. In a handwritten note the Queen said the award was being made to all NHS staff past and present for their "courage, compassion and dedication" throughout the pandemic. In October 2022, as part of their efforts to tackle mental health challenges made worse by the pandemic, the NHS partnered with Israeli tech company Taliaz, stating that their AI-powered software translates complex genetic, demographic and clinical patient data into timesaving and cost-saving assessment, management and prescribing support tools for healthcare providers. ==Hospital beds==