Xerox Burns began her journey with
Xerox as a summer intern in 1980 In June 1991, she then became executive assistant to then-chairman and chief executive
Paul Allaire. In 1999, she was named
vice-president for global manufacturing. In July 2009 she was named
CEO, succeeding Mulcahy, who remained as chairwoman until May 2010. The first black woman CEO to head a
Fortune 500 company, In 2016, she led Xerox in a split into two independent companies: Xerox Corporation and Conduent Incorporated. After stepping down from the position in December 2016, Burns was succeeded by
Jeff Jacobson. She retained the title of chairwoman of the newly formed document technology company
Board roles Burns has been on numerous boards, including those of
Exxon Mobil Corporation,
American Express Corporation,
Datto Inc.,
Nestlé, Burns joined the
board of directors of
Uber in late September 2017. In 2020, she was appointed to the board of directors of Waystar. Burns also remains on the boards of Endeavor Group Holdings and IHS Holding. In addition, Burns is on several private company boards, while also providing leadership counsel to several community, educational and non-profit organizations including the
Ford Foundation, the
Metropolitan Museum of Art, and the
Mayo Clinic, amongst others. In April 2024, Burns was nominated for the board of directors of
Taiwan Semiconductor Manufacturing Co.
Veon In July 2017, Burns was elected chairman of
VEON, the world's 11th largest telecom service provider by subscribers, by its board of directors. With the sudden departure of the CEO in March 2018, she was made executive chairwoman pending a selection process, and in December 2018, she was appointed as CEO. In February 2020, Kaan Terzioğlu and Sergi Herrero were appointed co-CEOs, succeeding Burns. In June 2020,
Gennady Gazin succeeded Burns as chairman.
Diageo Burns was announced to be joining Diageo board as a non-executive director, but Diageo announced in March 2018 that "Burns will not take up her appointment as Non-Executive Director on the Diageo Board" as she has been appointed as interim Executive Chairman of VEON.
Integrum Holdings In 2021, Burns partnered with Tagar Olson and Richard Kunzer to co-found private equity firm Integrum Holdings. The firm, which raised $1.1bn for its inaugural fund, focuses on technology-enabled services companies. == Public service ==