MarketAdelaide Metro
Company Profile

Adelaide Metro

Adelaide Metro is the brand under which the South Australian Department for Infrastructure and Transport manages the public transport system of Adelaide, the capital city of South Australia. It encompasses an intermodal system offering an integrated network of bus, tram, and train services throughout the metropolitan area.

History
The Adelaide Metro is a brand introduced in April 2000, following the second round of tenders privatisation of formerly government-operated bus services. The public transport system in Adelaide has previously been known under several names. The State Transport Authority was formed in 1974, combining the metropolitan rail operations of the former South Australian Railways Commission, and the bus and tram operations of the former Municipal Tramways Trust. Adelaide removed almost all tramlines from the 1930s to 1958 leaving only the Glenelg line. This tramline was extended in 2007 by the Department of Transport, Energy & Infrastructure (DTEI), and again to the Adelaide Entertainment Centre in 2010. In July 1994, the STA was abolished and government public transport services were transferred to TransAdelaide, a publicly owned corporation. In 1995–96, there was a partial tendering of the bus services. TransAdelaide retained three contract regions, Serco won two contract regions, and Hills Transit a joint venture between Australian Transit Enterprises and TransAdelaide, one. Services were run and marketed under each operator's name, presenting a disjointed network to the public. The 2000 round of tenders ended TransAdelaide's direct operation of bus services, while retaining the train and tram services. Serco won the north–south, Outer North, and Outer North-East contract areas. SouthLink won the Outer South contract area. Torrens Transit won the east–west contract area. City Free services and Transitplus, a joint venture between Australian Transit Enterprises and TransAdelaide, won the Hills contract area. ==Patronage==
Patronage
The network had an annual patronage of 69.6 million , (a 13.5% increase in the decade from financial year 2014–15), of which 45.9 million journeys were by bus (10.9% rise), 14.6 million by train (33.9%), and 9.0 million by tram (1.1%). == Services ==
Services
Buses The largest element of Adelaide's public transport system is a fleet of diesel, electric, hybrid and natural gas powered buses. The majority of services terminate in the Adelaide city centre, suburban railway stations or shopping centre interchanges. As contracts are revised for privatised bus operations, more cross suburban routes are added to the network. In the past, bus routes were largely focused on moving passengers from the suburbs to the CBD. A major component of the Adelaide Metro bus service is the O-Bahn guided busway to Modbury, carrying around 9 million passengers a year. From its opening in 1986 until August 2011 it was the world's longest busway, with a length of . It remains the world's fastest busway with a maximum permitted speed of . Away from the O-Bahn, whilst there have been dedicated bus lanes and bus-only signal phases at some traffic lights provided for a number of years, a major improvement to bus priority and reliability arrived with the delivery in July 2012 of the CBD Bus Lane project. Adelaide Metro buses are split up geographically into six contract regions, with services operated by Torrens Connect, Torrens Transit, SouthLink and Busways. The current contracts began in July 2020 for a period of eight years, with an option to extend for two years. Trains The Adelaide suburban railway network consists of seven lines. On 31 January 2021, operations were contracted to Keolis Downer. In 2023, the newly elected Labor state government announced that rail services would return to government operation in January 2025, fulfilling an election commitment by the party. Keolis Downer would then continue to provide maintenance, customer and security services until 2027. The handover of operations back to state government was completed on 2 February 2025. Until 2014, the suburban network was the only one in Australia to operate solely with diesel railcars. Between 2013 and 2014, the full lengths of the Seaford and Tonsley lines were electrified, as well as the adjacent segment of the Belair line from Goodwood to its terminus at Adelaide. Electric trains have run on the Seaford and Tonsley lines since 2014. Although the original plans were to electrify the remaining three lines, they were abandoned in 2012. The Gawler line was electrified in 2022. As at March 2025, the fleet consists of 50 3000/3100 class diesel railcars and 34 three-carriage 4000 class electric multiple units. All the remaining 2000/2100 class train cars were retired from service in August 2015. Adelaide's rail lines all run into Adelaide railway station in the CBD. They are: Rolling stock Trams and Flexity Classic trams Adelaide's once extensive tram network was dismantled in the middle of the 20th century, leaving only the Glenelg tram running between Victoria Square in the city-centre and Moseley Square on the beachfront at Glenelg. The majority of the line is on a dedicated corridor though the western suburbs, and travels on roadway in the city from the terminus to South Terrace and along Jetty Road in Glenelg. An extension of the line from Victoria Square down King William Street then along North Terrace opened in October 2007. A further extension along Port Road to the Adelaide Entertainment Centre opened in December 2009. The line has stops adjacent to key city points, including Rundle Mall, the Adelaide Railway Station and the City West campus of the University of South Australia. A 2018 extension added stops adjacent to more key locations including the Festival Theatre, the Art Gallery, the University of Adelaide and the Adelaide Botanic Garden. Construction this new junction, branch lines along the eastern end of North Terrace and King William Road and four new stops began in July/August 2017 and opened in October 2018. There is no fare charged on certain sections of the line. The line is operated from Glengowrie depot, with 15 Bombardier Flexity Classic trams built between 2005 and 2010 and nine Alstom Citadis trams that were built for, but were surplus to their needs of Metro Ligero, Madrid in 2009. The latter were modified by Yarra Trams' Preston Workshops before entering service. A further three unused former Madrid Citadis trams entered service in 2018. In July 2019, the government announced the provision of tram services would be contracted out. Torrens Connect began operating the trams in July 2020. In 2023, the newly elected Labor state government announced that tram services would return to government operation in July 2025, fulfilling an election commitment by the party. == Interchanges ==
Interchanges
According to Adelaide Metro, interchanges "''provide convenient connections between buses and trains. Many also feature Park 'n' Ride services and bike storage.''" • Aberfoyle Interchange – Located in the southern suburbs at the Aberfoyle Hub Shopping Centre with connections to Chandlers Hill, the City and Old Reynella • Arndale Interchange – Located in the north western suburbs at the Armada Arndale Shopping Centre • Blackwood Interchange – Located in the south eastern suburbs in the Adelaide Hills and provides train transfers from the Belair line with bus connections to Upper Sturt, Stirling, Crafers and AldgateCrafers Park 'n' Ride Interchange – Located in the Adelaide Hills, connections available to Piccadilly, Stirling, Mount Barker and BlackwoodElizabeth Interchange – Located in Adelaide's northern suburbs and interconnects train services on the Gawler line with bus services to areas around metropolitan Adelaide including Salisbury North, Salisbury, Munno Para, and SmithfieldFlinders University and Flinders Medical Centre – Located in the mid-southern suburbs, these two interchanges (located close together) connect to Marion Interchange, City, Glenelg and the Outer-South. • Glanville Interchange – Located at the bottom of Semaphore Road and provides bus and train transfers from the Outer Harbor line to Port Adelaide, and OsborneGolden Grove Village – Located in the Outer North-East, may services from the O-Bahn continue to here and connect to Salisbury, Greenwith and Fairview ParkKlemzig Interchange – Located in the inner north-eastern suburbs with bus connections to Oakden and the Circle Line. Intermediate station on the O-Bahn BuswayMarion Interchange – Located in the Mid-South, one of Adelaide's biggest interchanges, connections to City, Glenelg, the Outer-South and Blackwood stationMawson Interchange – Located in Adelaide's northern suburbs and interconnects train services on the Gawler line and bus services to areas around metropolitan Adelaide including Adelaide, Mawson Lakes and SalisburyMount Barker Dumas Street Park 'n' Ride – Located in the Adelaide Hills, connections are available to Strathalbyn (operated by non-metroticket service), Nairne, Murray Bridge (via non-metroticket service operated by LinkSA) and Lobethal via HahndorfNoarlunga Centre InterchangeOld Reynella Bus Interchange and Colonnades Shopping Centre – Located in Adelaide's southern suburbs and interconnects trains services on the Seaford line with bus services to the outer southern suburbs including Aldinga, Seaford and MoanaParadise Interchange – Located in the north-eastern suburbs with bus connections to Para Hills, Athelstone, Newton and Campbelltown, intermediate station on the O-Bahn Busway • Salisbury Interchange – Located in Adelaide's northern suburbs and interconnects train services on the Gawler line with bus services to areas around metropolitan Adelaide including Salisbury North, Paralowie, Burton, Virginia, Greenwith, Elizabeth, Hillbank, Greenfields, Mawson Lakes and Parafield GardensSmithfield Interchange – Located in Adelaide's northern suburbs and interconnects train services on the Gawler line with bus services to areas around metropolitan Adelaide including Munno Para, Craigmore and Andrews FarmTea Tree Plaza Interchange – Located in the north-eastern suburbs at the Westfield Tea Tree Plaza and the Tea Tree Plus Shopping Centres, terminus of the O-Bahn Busway == Fares and tickets ==
Fares and tickets
The Adelaide Metro ticketing system is multi-modal, meaning that one ticket can be used to transfer between trains, trams and buses, regardless of the service provider. In September 1987, the Metroticket system was introduced. Developed by Crouzet, the system used magnetic strip technology. In 2015, multiple trip tickets were discontinued. In 2026, single trip tickets were discontinued, along with the rest of the system. In November 2012, the metroCARD system was introduced. Developed by Affiliated Computer Services, the system uses smart card technology. In 2021, contactless payments were introduced to all tram services, allowing passengers to use a Mastercard or Visa card to pay for fares. In 2022, the roll-out continued to all O-Bahn bus services. In 2023, the roll-out continued to all remaining bus services and train services departing Adelaide railway station. In 2026, the roll-out was completed for all remaining train services. In 2024, the Buy & Go App was introduced, allowing passengers to pay for fares on their smartphones and use a QR code to validate their tickets. == See also ==
tickerdossier.comtickerdossier.substack.com