BRT systems have been widely promoted by
non-governmental organizations such as the Shell-funded EMBARQ program,
Rockefeller Foundation and
Institute for Transportation and Development Policy (ITDP), whose consultant pool includes the former mayor of Bogota (
Colombia),
Enrique Peñalosa (former president of ITDP). Supported by contributions of bus-producing companies such as
Volvo, the ITDP not only established a proposed "standard" for BRT system implementation, but developed intensive lobby activities around the world to convince local governments to select BRT systems over rail-based transportation models (subways, light trains, etc.).
Standards non-compliance bus at
Staten Island Mall. The degradation of
Select Bus Service (SBS) in New York City is cited as an example of not meeting ITDP standards.
Environmental issues Unlike
electric-powered trains commonly used in rapid transit and light rail systems, bus rapid transit often uses diesel- or
gasoline-fueled engines. The typical bus diesel engine causes noticeable levels of
air pollution, noise and vibration. It is noted however that BRT can still provide significant environmental benefits over private cars. In addition, BRT systems can replace an inefficient conventional bus network for more efficient, faster and less polluting BRT buses. For example, Bogotá previously used 2,700 conventional buses providing transportation to 1.6 million passengers daily, while in 2013 TransMilenio transported 1.9 million passengers using only 630 BRT buses, a fleet less than a quarter in size of the old fleet, that circulates at twice the speed, with a huge reduction in air pollution. To reduce direct emissions some systems use alternative forms of traction such as electric or
hybrid engines. BRT systems can use trolleybuses to lower air pollution and noise emissions such as those in
Beijing and
Quito. The price penalty of installing
overhead lines could be offset by the environmental benefits and potential for savings from centrally generated electricity, especially in cities where electricity is less expensive than other fuel sources. Trolleybus electrical systems can be potentially reused for future light rail conversion. Transjakarta buses use cleaner
compressed natural gas-fueled engines, while Bogotá started to use hybrid buses in 2012; these hybrid systems use
regenerative braking to charge batteries when the bus stops and then use electric motors to propel the bus up to 40 km/h, then automatically switching to the diesel engine for higher speeds, which allows for considerable savings in fuel consumption and pollutant dispersion.
Overcrowding and poor quality service 's dedicated line Many BRT systems suffer from overcrowding in buses and stations as well as long wait times for buses. In
Santiago de Chile, the average of the system is six passengers per square meter () inside vehicles. Users have reported days where the buses take too long to arrive, and are too overcrowded to accept new passengers. As of June 2017, the system has an approval rating of 15% among commuters, and it has lost 27% of its passengers, who have turned mostly to cars. In
Bogotá the overcrowding was even worse; the average of
TransMilenio was eight passengers per square meter (). Only 29% felt satisfied with the system. The data also showed that 23% of the citizens agreed with building more TransMilenio lines, in contrast of the 42% who considered that a
rapid transit system should be built. Several cases of sexual assault had been reported by female users in TransMilenio. According to a 2012 survey made by the secretary of the woman of Bogota, 64% of women said they had been victims of sexual assault in the system. The system had even been ranked as the most dangerous transportation for women. The poor quality of the system had occasioned an increment in the number of cars and motorcycles in the city; citizens preferred these transportation means over TransMilenio. According to official data, the number of cars increased from approximately 666,000 in 2005 to 1,586,700 in 2016. The number of motorcycles was also growing, with 660,000 sold in Bogota in 2013, two times the number of cars sold. At the end of 2018 Transmilenio ordered 1383 new buses as a replacement of the older ones in service. 52% were compressed natural gas (CNG) buses made by Scania with Euro 6 emission rating, 48% were diesel engine made by Volvo with Euro 5 emission rating. More (or renewed?) orders have produced an impressive result: "To improve public and environmental health, the City of Bogotá has assembled a fleet of 1,485 electric buses for its public transportation system - placing the city among the three largest e-bus fleets outside of China." In the year 2022 Bogotá has won the
Sustainable Transport Award, an award given out by the Institute for Transportation and Development Policy, which is partially funded by bus manufacturers. Reasons stated include the TransMilenio system and its urban cycling strategy. The system in
Jakarta had been experiencing issues, with complaints of overcrowding in buses and stations and low frequency of the routes. There were extensive safety concerns as well; rampant sexual harassment has been reported, and the fire safety of the buses has been under scrutiny after one of the buses, a Zhongtong imported from China, suddenly and spontaneously caught on fire. The quality of the service was so bad that the then-governor of Jakarta,
Basuki Tjahaja Purnama, in March 2015 publicly apologized for the poor performance of the system.
Failures and reversals at the
Terreros station, 12 February 2016 The temporary unpopularity of
Delhi's BRT (2016) and the riots and spontaneous user demonstrations in Bogotá (2016) raised doubts about the ability of BRTs to keep pace with increased ridership. On the other hand the speed of increased BRT ridership confirmed the research finding no general preference for rail over bus, see the end of chapter "
Comparison with light rail". Bogota has regained trust and safety according to the Sustainable Transport Award 2022. A lack of permanence of BRT has been criticized, with some arguing that BRT systems can be used as an excuse to build roads that others later try to convert for use by non-BRT vehicles. Examples of this can be found in Delhi, where a BRT system was scrapped, and in
Aspen, Colorado, where drivers are lobbying the government to allow mixed-use traffic in former BRT lanes as of 2017, although in other US cities, such as
Albuquerque,
New Mexico, just the opposite is true. Such excuse might be a side effect of the advantages connected with the flexibility of BRT. Experts have considered a failure of BRT to land use structure. Some cities that are sprawled and have no mixed use have insufficient ridership to make BRT economically viable. In Africa, the
African Urban Institute criticized the viability of ongoing BRTs across the continent. == Impact ==