Impetus Before the 1944
G.I. Bill that provided free college education to
World War II veterans, higher education was limited to a minority of the US population, though only 9% of the population was in the military. The trend towards greater enrollment was notable by the early 1950s, and the problem of providing instruction for the many new students was a serious concern to university administrators. To wit, if computerized
automation increased factory production, it could do the same for academic instruction. The USSR's 1957 launching of the
Sputnik I artificial satellite energized the United States' government into spending more on science and engineering education. In 1958, the
U.S. Air Force's Office of Scientific Research had a conference about the topic of computer instruction at the
University of Pennsylvania; interested parties, notably
IBM, presented studies.
Genesis Around 1959,
Chalmers W. Sherwin, a physicist at the University of Illinois, suggested a computerised learning system to William Everett, the engineering college dean, who, in turn, recommended that Daniel Alpert, another physicist, convene a meeting about the matter with engineers, administrators, mathematicians, and psychologists. After weeks of meetings they were unable to agree on a single design. Before conceding failure, Alpert mentioned the matter to laboratory assistant
Donald Bitzer, who had been thinking about the problem, suggesting he could build a demonstration system. Project PLATO was established soon afterwards, and in 1960, the first system, PLATO I, operated on the local
ILLIAC I computer. It included a television set for display and a special keyboard for navigating the system's function menus; PLATO II, in 1961, featured two users at once, one of the first implementations of multi-user
time-sharing. The PLATO system was re-designed, between 1963 and 1969; PLATO III allowed "anyone" to design new lesson modules using their
TUTOR programming language, conceived in 1967 by biology graduate student
Paul Tenczar. Built on a
CDC 1604, given to them by
William Norris, PLATO III could simultaneously run up to 20 terminals, and was used by local facilities in
Champaign–Urbana that could enter the system with their custom
terminals. The only remote PLATO III terminal was located near the state capitol in Springfield, Illinois at Springfield High School. It was connected to the PLATO III system by a video connection and a separate dedicated line for keyboard data. PLATO I, II, and III were funded by small grants from a combined Army-Navy-Air Force funding pool. By the time PLATO III was in operation, everyone involved was convinced it was worthwhile to scale up the project. Accordingly, in 1967, the
National Science Foundation granted the team steady funding, allowing Alpert to set up the Computer-based Education Research Laboratory (CERL) at the University of Illinois
Urbana–Champaign campus. The system was capable of supporting 20 time-sharing terminals.
Multimedia experiences (PLATO IV) for a PLATO IV terminal, In 1972, with the introduction of PLATO IV, Bitzer declared general success, claiming that the goal of generalized computer instruction was now available to all. However, the terminals were very expensive (about $12,000). The PLATO IV terminal had several major innovations: • Plasma Display Screen: Bitzer's orange
plasma display, incorporated both memory and bitmapped graphics into one display. The display was a 512×512 bitmap, with both character and vector plotting done by hardwired logic. It included fast vector line drawing capability, and ran at 1260
baud, rendering 60 lines or 180 characters per second. Users could provide their own characters to support rudimentary
bitmap graphics. • Touch panel: A 16×16 grid infrared
touch panel, allowing students to answer questions by touching anywhere on the screen. • Microfiche images: Compressed air powered a piston-driven
microfiche image selector that permitted colored images to be projected on the back of the screen under program control. • A hard drive for Audio snippets: The random-access audio device used a magnetic disc with a capacity to hold 17 total minutes of pre-recorded audio. It could retrieve for playback any of 4096 audio clips within 0.4 seconds. By 1980, the device was being commercially produced by Education and Information Systems, Incorporated with a capacity of just over 22 minutes. • A
Votrax voice synthesizer • The
Gooch Synthetic Woodwind (named after inventor
Sherwin Gooch), a
synthesizer that offered four-voice music synthesis to provide sound in PLATO courseware. This was later supplanted on the PLATO V terminal by the
Gooch Cybernetic Synthesizer, which had sixteen voices that could be programmed individually, or combined to make more complex sounds.
Bruce Parello, a student at the
University of Illinois in 1972, created the first digital
emojis on the PLATO IV system.
Influence on PARC and Apple Early in 1972, researchers from
Xerox PARC were given a tour of the PLATO system at the University of Illinois. At this time, they were shown parts of the system, such as the
Insert Display/Show Display (ID/SD) application generator for pictures on PLATO (later translated into a graphics-draw program on the
Xerox Star workstation); the
Charset Editor for "painting" new characters (later translated into a "Doodle" program at PARC); and the
Term Talk and
Monitor Mode communications programs. Many of the new technologies they saw were adopted and improved upon, when these researchers returned to
Palo Alto, California. They subsequently transferred improved versions of this technology to
Apple Inc. CDC years As PLATO IV reached production quality, William Norris (CDC) became increasingly interested in it as a potential product. His interest was twofold. From a strict business perspective, he was evolving Control Data into a service-based company instead of a hardware one, and was increasingly convinced that computer-based education would become a major market in the future. At the same time, Norris was troubled by the unrest of the late 1960s, and felt that much of it was due to social inequalities that needed to be addressed. PLATO offered a solution by providing higher education to segments of the population that would otherwise never be able to afford a university education. Norris provided CERL with machines on which to develop their system in the late 1960s. In 1971, he set up a new division within CDC to develop PLATO "courseware", and eventually many of CDC's own initial training and technical manuals ran on it. In 1974, PLATO was running on in-house machines at CDC headquarters in
Minneapolis, and in 1976, they purchased the commercial rights in exchange for a new
CDC Cyber machine. CDC announced the acquisition soon after, claiming that by 1985, 50% of the company's income would be related to PLATO services. Through the 1970s, CDC tirelessly promoted PLATO, both as a commercial tool and one for re-training unemployed workers in new fields. Norris refused to give up on the system, and invested in several non-mainstream courses, including a crop-information system for farmers, and various courses for inner-city youth. CDC even went as far as to place PLATO terminals in some shareholder's houses, to demonstrate the concept of the system. In the early 1980s, CDC started heavily advertising the service, apparently due to increasing internal dissent over the now $600 million project, taking out print and even radio ads promoting it as a general tool.
The Minneapolis Tribune was unconvinced by their ad copy and started an investigation of the claims. In the end, they concluded that while it was not proven to be a better education system, everyone using it nevertheless enjoyed it, at least. An official evaluation by an external testing agency ended with roughly the same conclusions, suggesting that everyone enjoyed using it, but it was essentially equal to an average human teacher in terms of student advancement. Of course, a computerized system equal to a human should have been a major achievement, the very concept for which the early pioneers in CBT were aiming. A computer could serve all the students in a school for the cost of maintaining it, and wouldn't go on strike. However, CDC charged $50 an hour for access to their data center, in order to recoup some of their development costs, making it considerably more expensive than a human on a per-student basis. PLATO was, therefore, a failure as a profitable commercial enterprise, although it did find some use in large companies and government agencies willing to invest in the technology. An attempt to mass-market the PLATO system was introduced in 1980 as Micro-PLATO, which ran the basic
TUTOR system on a CDC "Viking-721" terminal and various home computers. CDC itself introduced the Model 110 microcomputer running CP/M, capable of accessing PLATO and marketed to education alongside small business. Versions were built for the
TI-99/4A,
Atari 8-bit computers,
Zenith Z-100 and, later,
Radio Shack TRS-80, and
IBM Personal Computer. Micro-PLATO could be used stand-alone for normal courses, or could connect to a CDC data center for multiuser programs. To make the latter affordable, CDC introduced the
Homelink service for $5 an hour. Norris continued to praise PLATO, announcing that it would be only a few years before it represented a major source of income for CDC as late as 1984. In 1986, Norris stepped down as CEO, and the PLATO service was slowly killed off. He later claimed that Micro-PLATO was one of the reasons PLATO got off-track. They had started on the TI-99/4A, but then Texas Instruments pulled the plug and they moved to other systems like the Atari, who soon did the same. He felt that it was a waste of time anyway, as the system's value was in its online nature, which Micro-PLATO lacked initially. Bitzer was more forthright about CDC's failure, blaming their corporate culture for the problems. He noted that development of the courseware was averaging $300,000 per delivery hour, many times what the CERL was paying for similar products. This meant that CDC had to charge high prices in order to recoup their costs, prices that made the system unattractive. The reason, he suggested, for these high prices was that CDC had set up a division that had to keep itself profitable via courseware development, forcing them to raise the prices in order to keep their headcount up during slow periods.
PLATO V: multimedia input.
Intel 8080 microprocessors were introduced in the new PLATO V terminals. They could download small software modules and execute them locally. It was a way to augment the PLATO courseware with rich animation and other sophisticated capabilities. == Online community ==