Cole was one of the first tour managers to specialise in the American tours of English bands. Instead of hiring equipment in the United States and using an American crew to service the band, as was the custom until that point, Cole implemented the new practice of bringing over all the equipment and an entirely English crew. Cole claimed "I fucking reorganized that very sharply. I said 'Fuck that. Let's take our own equipment over there, wot we're used to working on'." This practice subsequently became commonplace for other bands touring the US. On 23 December 1968, Cole booked Led Zeppelin into the
Chateau Marmont on the
Sunset Strip in
Los Angeles and later at the nearby
Continental Hyatt House, also known as "The Riot House". Cole was also responsible for introducing
groupies, some of whom he had known on previous tours with The Yardbirds and The Who, to members of the band. Cole was responsible for collecting box office takings and keeping receipts on behalf of the band for
Led Zeppelin concert tours. During Led Zeppelin's final show at
Madison Square Garden in
New York in July 1973 during their
1973 North American tour, more than US$203,000 disappeared from a
safe deposit box at the
Drake Hotel. The police at first suspected Cole as being responsible for the theft. Cole was entrusted with the key to the safe deposit box at the time of the theft and he was the first person at the scene to discover that the money was unaccounted for. He took a lie detector test and was cleared of any involvement. The money was never recovered, and neither Cole nor anyone associated with Led Zeppelin was ever charged. The Drake Hotel was later sued over the incident. In 1977, manager Peter Grant gave his approval for Cole to hire
John Bindon to act as security co-ordinator for the band's
concert tour of the United States. Bindon had previously provided security for actors
Ryan and
Tatum O'Neal. Towards the end of the tour, a major incident occurred during a concert at the
Oakland Coliseum on 23 July 1977. Upon arrival at the stadium, it was alleged that Bindon pushed a member of promoter
Bill Graham's stage crew out of the way as the band entered via a backstage ramp. Tension had been simmering between Graham's staff and Led Zeppelin's security team during the day, and as Grant and Bindon were walking down the ramp near the end of the concert, words were exchanged with stage crew chief Jim Downey, which resulted in Bindon knocking Downey out cold. Within minutes a separate off-stage incident, involving Graham's security man Jim Matzorkis (who was accused of slapping Peter Grant's 11-year-old son Warren over the removal of a dressing room sign), escalated into an all-out brawl in which Matzorkis was brutally beaten. Led Zeppelin's second Oakland show took place only after Bill Graham signed a letter of
indemnification, absolving Led Zeppelin from responsibility for the previous night's incident. However, Graham refused to honour the letter, and assault charges were laid against Grant, Cole, Bindon, and
John Bonham when the band arrived back at their hotel. All four pleaded
nolo contendere and received suspended sentences. Bindon was dismissed by Grant and returned to England. Grant later stated that allowing Bindon to be hired was the biggest mistake he ever made as manager. Whilst tour manager for Led Zeppelin, Cole developed
substance abuse problems. He was fired from his position as road manager for Led Zeppelin's final
concert tour of Europe in 1980 because Peter Grant was concerned about his drug and alcohol abuse, and was replaced by Phil Carlo. Sent to
Italy to
detox, Cole was mistaken for a
terrorist involved in the
1980 Bologna railway station bombing and was temporarily imprisoned. ==Post-Led Zeppelin==