Formation Wrexham & Shropshire was established during early 2006 with the aim of operating rail passenger services between
Wrexham and
London Marylebone. The company was a
joint venture between
John Laing and
Renaissance Trains. Unlike the majority of
train operating companies active at that time, this new operator had not been awarded a
franchise to run the service, but instead pursued the venture as an
open access operator. There was no incumbent competition, as direct railway services between the region and London had been withdrawn by
InterCity in 1992. The franchised operator
Virgin Trains had launched its own service between
Shrewsbury and
London Euston in May 1998, but the company had decided to withdraw this service during 1999. In October 2006, an evaluation service ran from London Marylebone to Wrexham General via the proposed route using the
EWS Company Train. This evaluation train, formed from a rake of
Mark 3 carriages with a
British Rail Class 67 locomotive on either end. This was a satisfactory arrangement, and it was announced that a broadly similar arrangement would be used for the regular service during December 2006. However, Wrexham & Shropshire's original plans had envisaged using either
Class 158 or
Class 170 diesel multiple units, but a lack of available rolling stock had compelled the company to adopt the locomotive-hauled arrangement instead. However, in November 2006, the Welsh Assembly announced that the Wrexham & Shropshire was eligible for the grant and, as a result, a site survey at Wrexham General was undertaken. Upon its completion, the depot was to be open to all train operating companies.
Approval and launch In March 2007, Wrexham & Shropshire lodged an application with the
Office of Rail Regulation for track access rights to operate services. In September 2007, the company was granted access rights from December 2007 for a seven-year period. The timing of this decision meant that Wrexham & Shropshire's original plan to launch passenger services in 2007 had to be postponed into the first part of the following year. On 28 April 2008, Wrexham & Shropshire commenced scheduled passenger operations. The occasion was hailed by
Deputy First Minister Ieuan Wyn Jones as "a key role in building a more effective rail network for Wales". The launch of Wrexham and Shropshire saw the restoration of regular direct trains between Wrexham and London for the first time in 41 years. The relatively lengthy journey time, which was partly due to the use of unfavourable train paths, was attributed as a detracting element of the service. Favourable features included the rolling stock itself, which was frequently observed to be of a high standard and relatively luxurious. The firm rapidly established an excellent reputation for customer service, being scored on multiple surveys in the high 90s, including a 99 per cent customer satisfaction rating in 2010, the highest of any British train operator.
Ownership changes and proposed merger In January 2008, John Laing's rail operations division, which included its shareholding in Wrexham & Shropshire, were sold to the German state railway company
Deutsche Bahn. After this transaction, the shareholders in Wrexham & Shropshire were
DB Regio (50%),
Renaissance Trains (36%) and
John Laing (14%). In September 2009, DB Regio announced that it would be taking complete ownership of Wrexham & Shropshire, resulting in its partial alignment with fellow DB-owned UK train operating company
Chiltern Railways. in
Chiltern Railways livery at
Shrewsbury In September 2009, Wrexham & Shropshire announced that from the beginning of 2010, it hoped to transfer operation of the Wrexham & Shropshire branded services to fellow
DB Regio subsidiary
Chiltern Railways. In light of the problems encountered with Wrexham & Shropshire abstracting revenue from Chiltern Railways, the
Department for Transport did not sanction the merger, effectively preventing it from going ahead.
Demise On 28 January 2011, Wrexham & Shropshire ceased all operations after a review had concluded there was no prospect of the business ever being profitable; it had incurred losses of £2.9 million in 2010 alone. While the decision to terminate its services had been heavily influenced by financial factors, the company was not insolvent and was still able to fulfil all of its financial commitments. The low passenger numbers and lack of profitability were attributed to the
Great Recession. Customers who had purchased advanced tickets beyond this date were able to use them on alternative routes using the trains of other companies. The last train that was run by the company was the 18:30 from London Marylebone to Wrexham General. Following the end of operations, Wrexham & Shropshire's assets were dispersed and typically saw use elsewhere. The Class 67 locomotives were returned to general use with their owner
DB Schenker. Where possible, Wrexham & Shropshire's staff were found new positions with other train operators. ==Services==