The game became exceptionally popular, and generated a significant amount of money for arcades after its release. through summer to October 1993.
RePlay listed it as America's top-grossing arcade game of Summer 1993. The game's US revenue in 1993 exceeded the ( adjusted for inflation) domestic box office gross of the film
Jurassic Park the same year.
NBA Jam was America's highest-grossing arcade game of 1993. Individual machines at the time were earning up to $2400 per week, setting the all-time record for the highest per-unit
arcade earnings in the United States. In Japan,
Game Machine listed
NBA Jam on their August 15, 1993 issue as the fourth most successful upright arcade unit of the month. The game grossed over worldwide in its first twelve months. , the arcade game has sold more than 20,000 arcade units and generated a lifetime revenue of . holding the top-spot on Sega systems for April as well. It was the second best-selling home video game of 1994 in the United States (below
Donkey Kong Country), with the Genesis version outselling the Super NES version. The console ports sold copies in 1994, more than cartridges worldwide by February 1995, and over within a year. , the Genesis and Super NES versions sold a combined copies worldwide.
Critical response The four reviewers of
Electronic Gaming Monthly gave the Super NES version a unanimous score of 9 out of 10 and their "Game of the Month" award. They praised its graphics, sounds, and the four-player mode, and remarked that the gameplay is easy to pick up and incredibly fun even for people who don't like sports games. Reviewing the Genesis version, Mike Weigand commented that "The voices are fuzzy and the colors are a bit bland", but that the game is still very fun.
EGM rated the Game Gear version as weaker than either the SNES or Genesis versions, chiefly due to the removal of most of the jams, but said it is still worthwhile for Game Gear owners.
GamePro praised the Sega CD version's updated roster, more intuitive controls, and improved audio with "more voice samples, more music, and more sound effects than any other home version." However, they criticized the graphics as much worse than in the Super NES and arcade versions, complained of long load times, and concluded that the improvements were not enough to make the game worthwhile for those who already had a home version of
NBA Jam.
GamePro commented of the Game Boy version, "Obviously the GB is far too limited a system to capture more than a fraction of what made NBA Jam an arcade smash, but at least it has that fraction."
Next Generation reviewed the Sega CD version of the game, and stated that "It's good, but it could have been so much more." In 1995,
Flux magazine rated the arcade version 19th in their "Top 100 Video Games." In 1996,
Next Generation listed
NBA Jam at number 99 in their "Top 100 Games of All Time", commenting that "Despite it having been flogged to death by Acclaim at home and now in the arcades,
NBA Jam is still a terrific game, especially in the arcade with four players." In 2017,
Gamesradar ranked NBA Jam 23rd on its "Best Sega Genesis/Mega Drive games of all time."
IGN listed the NBA Jam 36th on its "Top 100 SNES Games." They praised the game saying: "Professional basketball has never been as much fun as in NBA Jam". They also praised the secret playable characters.
Tournament Edition Reviewing the 32X version,
GamePro opined that people who already own the Genesis version should not bother with the 32X one, but summarized that "Despite some sloppy rough edges, Jam's classic
run-n-gun gameplay brings much-needed excitement to the cart-starved 32X." The two sports reviewers of
Electronic Gaming Monthly said the 32X version was the most accurate conversion of the arcade game to date.
Next Generation reviewed the 32X version of
NBA Jam Tournament Edition, rating it three stars out of five, and stated that "
NBA Jam T.E. is a good game, but it is just as good on the Genesis and SNES, and shows no signs of 32-bit gaming. While there have been some decent games for the 32X, this is yet one more of the many disappointments." A reviewer for
Next Generation, after enumerating the improvements
Tournament Edition offers over the original game, concluded, "What does all this equal? Same game (albeit a good one), new package! Only
Jam fanatics and the two guys who don't own the original need slam down the cash for this rehash." A
GamePro critic covered the
Tournament Edition release and was less forgiving of the Game Boy version's technical flaws, complaining of sprites with too little detail to discern which player is which during play, and summarizing the conversion as "a pale imitation of an otherwise great game."
Electronic Gaming Monthlys two sports reviewers highly praised the PlayStation version as a precise conversion with good enhancements.
Next Generation concurred and declared it the best version of the game to date. Videohead of
GamePro disagreed, saying the PlayStation version conspicuously lacks graphical details and voice clips from the arcade version and suffers from overly tough A.I. Steve Merrett of
Sega Saturn Magazine gave the Saturn version an 89%, declaring it "A perfect conversion of one of the most original coin-ops around." He particularly praised the reliance on timing and precision over complex button combinations, and the game's high playability in general, saying it "ensures a return for late-night rematches whilst the graphically-stunning games are gradually coated in dust." Both
Sega Saturn Magazine and
Maximum were impressed with the Saturn version's retention of all the considerable content of the arcade version. However, the reviewer for
Maximum added that it nonetheless failed to offer any game-changing features that would make buying it worthwhile to anyone who already owned the Genesis or Super NES version.
GamePro commented that the Jaguar version is competent but far inferior to the PlayStation version. The two sports reviewers of
Electronic Gaming Monthly were slightly more pleased with the conversion but felt it pointless since there had already been so many versions of the game, and the Jaguar release fails to offer anything new.
Entertainment Weekly gave
NBA Jam Tournament Edition an A and wrote that "The latest upgrade, NBA Jam Tournament Edition, of the two-on-two in-your-face hoopfest boasts the participation of fully one third of the NBA's roster. And the graphics and sound are astounding-not only is playing this game like watching TV, but so is listening to it, with unnervingly accurate commentary that precisely follows the action of the game. Loads of hidden tricks and guest appearances make this one an arcade slam dunk." In 1995,
Total! ranked the game 8th in its "Top 100 SNES Games". In 1998,
Saturn Power listed the Sega Saturn version 89th in their "Top 100 Sega Saturn Games." In 2018,
Complex named NBA Jam Tournament Edition 44th on their "The Best Super Nintendo Games of All Time." ==Legacy==