Cabin ; First class The two types of
first class seating are the fully enclosed suite with a floor-to-ceiling door and a private suite with doors that close but do not extend to the ceiling. Both suites come complete with closing doors to ensure privacy, a
minibar, a coat rack, and storage. They also feature the ICE
in-flight entertainment system on a
LCD screen in the private suites and a on the fully enclosed suite. The seat converts into a fully flat bed. Private suites are available on three-class and four-class Airbus A380-800 and three-class Boeing 777-300ER aircraft. The fully enclosed suites are available only on newly delivered Boeing 777-300ER aircraft. On its newly delivered Airbus A380-800, first class features private suites, two shower-equipped lavatories and a spa, and access to the first/business class bar area and lounge. Premium class seating is located on the entire upper deck of the aircraft. Emirates introduced a new first-class cabin for its Boeing 777-300ER fleet on 12 November 2017 and first flights to Brussels and Geneva on 1 December 2017. The new first-class cabin is configured with six suites on a 1-1-1 layout. Both of the middle suites are equipped with three virtual windows, which are high-definition LCD screens that relay real-time images using HD cameras on either side of the aircraft. Amenities include two minibars placed on either side of the entertainment screen, a 13-inch tablet with a front camera to communicate with the cabin crew and to order room service, and a panel to control the lighting and temperature inside the suite. Emirates has also introduced a new seat in collaboration with
Mercedes-Benz, which features a new zero-gravity position. The suites are expected to resemble "a private bedroom on a luxury yacht". ; Business class
Business class on Boeing 777-200LRs and Boeing 777-300ERs feature seats with a pitch that reclines to , angled lie-flat beds. Amenities include a massage function, privacy partition, winged headrest with six-way movement, two individual reading lights, and an overhead light per seat; in-seat power supply, USB ports, and an RCA socket for laptop connection; and over 600 channels of entertainment on the ICE system, shown on a HD TV screen. On Airbus A380-800 aircraft, the seats recline to form a fully flat bed and are equipped with personal minibars. The unique staggered layout makes half of the business-class seats on Emirates A380 shorter than the others, at only long. Business class passengers also have access to an on-board bar at the rear of the aircraft. ; In December 2020, it was announced that Emirates' new Premium economy cabin would be equipped with
Recaro PL3530 seats which were designed exclusively for the airline. The seats offer a pitch of up to 40 in (101 cm), a recline of 8 in (20 cm) and measure 19.5 in (49 cm) wide. All seats are equipped with a 13.3 in (33 cm) entertainment screen using the Emirates ICE system. Currently, 22 Airbus A380 aircraft in the Emirates fleet have the new premium economy class cabin. These seats are also set to be retrofitted on the airline's older Boeing 777-300ERs and Airbus A380s as part of a retrofit program of US$2 billion that began at the end of 2022; by the end of the program, 67 Airbus A380s and 53 Boeing 777s will be fitted with premium economy. ; Economy class Emirates
economy class offers a
seat pitch on Airbus aircraft and on Boeing aircraft, with standard seat width (except on the Boeing 777 fleet). Emirates has 10 seats per row on its Boeing 777 fleet. The seat features adjustable headrests, a 3000-channel ICE system, and in-seat laptop power outlets on newer aircraft and laptop recharging facilities in galleys in older aircraft. Additional recline is available on A380 economy-class seats.
Catering Catering on Emirates flights from
Dubai International is provided by
Emirates Flight Catering, which operates one of the largest airline catering facilities in the world. Emirates also offers special meal options, in all classes, based on age, dietary restrictions and preference, and religious observance. Special meals must be ordered in advance at least 24 hours before the flight departure time. All meals are prepared according to Halal dietary guidelines. In June 2018, Emirates signed a $40 million joint venture with
Oakland-based Crop One Holdings, to build and maintain the world's largest hydroponic growing facility. It would provide daily yields of roughly 3 tons of leafy greens per day to all flights, with a near indoor, vertical farm.
In-flight entertainment system (IFE) Emirates became one of the first airlines in the world to introduce a personal entertainment system on commercial aircraft in 1992, with
Virgin Atlantic introducing a similar system throughout all cabins of its aircraft. All three classes feature a personal IFE system in the Emirates aircraft. There are two types of entertainment systems in Emirates: ICE and ICE Digital Widescreen. In 2012, Emirates introduced larger high-definition IFE screens in all classes. The new IFE is the first to be fully high definition, and in economy, the screens are the largest offered by any airline. The new IFE will only be installed on the Airbus A380 fleet and the newly delivered Boeing 777s.
In-flight entertainment system (ICE) ICE (information, communication, entertainment) is the In-Flight Entertainment (IFE) system operated by Emirates. Introduced in 2003, ICE is available on all new aircraft and now features 4,000 channels (on most flights) for all passengers. ICE is found on the airline's Airbus A350-900, Airbus A380-800, Boeing 777-200LR, and Boeing 777-300ER. In July 2007, Emirates introduced ICE Digital Widescreen, an updated version of ICE. It offered over 1200 channels of selected entertainment to all passengers. ICE Digital Widescreen is available on all Emirates aircraft. In 2015, Emirates upgraded ICE to the new eX3 version, which included new upgrades that improved the passenger experience, such as a handset with more controls, larger screens, new sockets, some 3,500 channels of movies, TV shows, music, and games on-demand and in multiple languages, new ICE features, such as a Voyager app, Bluetooth audio, and personal video playback. This is fitted on all B777 and A380 aircraft delivered after 2009. The redesigned version, based on Thales's AVANT Up, was introduced in 2025 with its first A350 delivery. According to Emirates, ICE has received more awards than any other airline in the world for inflight entertainment. ; Information The system is based on the 3000i system from
Panasonic Avionics Corporation. ICE provides passengers with a direct data link to
BBC News. ICE is the first IFE system to be connected directly to automatic news updates. This is complemented by ICE's
Airshow moving-map software from
Rockwell Collins. Exterior cameras located on the aircraft can be viewed by any passenger through the IFE system during takeoff, cruise, and landing. Emirates was also one of the first airlines to introduce a high-speed, in-flight internet service along with Singapore Airlines, by installing the
Inmarsat's
satellite system and became the second airline in the world to offer live international television broadcasts using the same system. ; Communication ICE has a link to an in-flight
email server, which allows passengers to access, send, or receive emails for
US$1 per message. ICE also supports a seat-to-seat chat service. In November 2006, the airline signed a deal with mobile communications firm
AeroMobile to allow
in-flight use of mobile phones to call or
text people on the ground. The service was first introduced in March 2008. ; Entertainment The ICE system includes movies, music, and video games. ICE offers over 600
on-demand movie titles, over 2000
video on demand and prerecorded
television channels, over 1000 hours of music, and over 100 video game titles. ICE can be accessed in more than 40 languages, including English, French, German, Russian, Spanish, Arabic, Chinese, Hindi, Urdu,
Persian, Korean, Tamil, Thai, Dutch, Swedish, Italian, and Japanese. Since 2003, all entertainment options are available on demand to all classes with options to pause, forward, and rewind them. Emirates began to offer docking capability for
Apple Inc.'s
iPod portable music and video player in mid 2007. This enabled the device's
battery to be charged and integrated with ICE, which could then play music, television shows, or movies stored on the iPod and function as a control system. This feature was removed from Emirates aircraft starting in the late 2010s due to the iPod being discontinued. == Business model ==